Be Our Guest Book
Score: 4
From 4 Ratings

Be Our Guest


  • Author : The Disney Institute
  • Publisher : Unknown
  • Release Date : 2003-06
  • Genre: Business & Economics
  • Pages : 206
  • ISBN 10 : PSU:000057229805

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Be Our Guest Excerpt :

Now, for the first time, one element of the methods behind the magic that is the Walt Disney World Resort--quality service--is revealed. The book outlines proven Disney principles and processes for helping an organization focus its vision and align its people into a strategy that delivers on the promise of exceptional customer service.

Be Our Guest Book
Score: 4.5
From 2 Ratings

Be Our Guest


  • Author : Disney Institute
  • Publisher : Turtleback
  • Release Date : 2003-06-01
  • Genre: Business & Economics
  • Pages : 207
  • ISBN 10 : 0613920791

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Be Our Guest Excerpt :

Now, for the first time, one element of the methods behind the magic that is the Walt Disney World Resort--quality service--is revealed. The book outlines proven Disney principles and processes for helping an organization focus its vision and align its people into a strategy that delivers on the promise of exceptional customer service.

Be Our Guest  Book
Score: 4
From 1 Ratings

Be Our Guest


  • Author : Gray Malin
  • Publisher : Abrams
  • Release Date : 2018-05-01
  • Genre: Juvenile Fiction
  • Pages : 48
  • ISBN 10 : 9781683352808

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Be Our Guest Excerpt :

Welcome to the Parker Palm Springs, where you’ll experience a delightful time away, filled with everything you’d expect from a sunny, California vacation. There’s tennis courts and a lemonade stand, a gorgeous pool, and a lawn for croquet. But, the other guests and staff are more than a little unexpected . . . From the New York Times bestselling photographer of Beaches, Gray Malin, comes Be Our Guest!, Malin’s first children’s picture book, compiled from his acclaimed series of photographs Gray Malin at the Parker Palm Springs. If Eloise had lived in an animal-only hotel, it would have had the style and whimsy of the Parker. Just reading Be Our Guest! will whisk children away on a temporary holiday, which is nothing less than extraordinary.

Be My Guest Book
Score: 3
From 3 Ratings

Be My Guest


  • Author : CONRAD AUTOR HILTON
  • Publisher : Simon and Schuster
  • Release Date : 1984
  • Genre: Biography & Autobiography
  • Pages : 292
  • ISBN 10 : 9780671761745

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Be My Guest Excerpt :

Be My Guest Book
Score: 4
From 1 Ratings

Be My Guest


  • Author : Priya Basil
  • Publisher : Canongate Books
  • Release Date : 2019-10-24
  • Genre: Social Science
  • Pages : 89
  • ISBN 10 : 9781786898500

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Be My Guest Excerpt :

‘A brave and beautiful exploration into food, race, memory and the very meaning of life. I read it greedily - and so will you’ Meera Sodha, author of Fresh India The dinner table, among friends, is where the best conversations take place – talk about the world, religion, politics, culture, love and cooking. In the same way, Be My Guest is a conversation about all these things, mediated through the sharing of food. We live in a world where some have too much and others not enough, where migrants and refugees are both welcomed and vilified, and where most of us spend less and less time cooking and eating together. Priya Basil explores the meaning and limits of hospitality today, and in doing so she invites us to consider that how much we have in common may depend on what we are willing to share.

So You Want to Talk About Race Book
Score: 4.5
From 29 Ratings

So You Want to Talk About Race


  • Author : Ijeoma Oluo
  • Publisher : Seal Press
  • Release Date : 2019-09-24
  • Genre: Social Science
  • Pages : 272
  • ISBN 10 : 9781541619227

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So You Want to Talk About Race Excerpt :

In this New York Times bestseller, Ijeoma Oluo offers a hard-hitting but user-friendly examination of race in America Widespread reporting on aspects of white supremacy -- from police brutality to the mass incarceration of Black Americans -- has put a media spotlight on racism in our society. Still, it is a difficult subject to talk about. How do you tell your roommate her jokes are racist? Why did your sister-in-law take umbrage when you asked to touch her hair -- and how do you make it right? How do you explain white privilege to your white, privileged friend? In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from intersectionality and affirmative action to "model minorities" in an attempt to make the seemingly impossible possible: honest conversations about race and racism, and how they infect almost every aspect of American life. "Oluo gives us -- both white people and people of color -- that language to engage in clear, constructive, and confident dialogue with each other about how to deal with racial prejudices and biases." -- National Book Review "Generous and empathetic, yet usefully blunt . . . it's for anyone who wants to be smarter and more empathetic about matters of race and engage in more productive anti-racist action." -- Salon (Required Reading)

Be Our Guest Book

Be Our Guest


  • Author : William Terry
  • Publisher : Walter de Gruyter GmbH & Co KG
  • Release Date : 2022-10-24
  • Genre: Business & Economics
  • Pages : 271
  • ISBN 10 : 9783110639926

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Be Our Guest Excerpt :

Adopting a geographic lens to examine the employment of guest workers in the United States, Be Our Guest offers readers the most comprehensive analysis of guest work in tourism that has been produced to date. In weaving together the constellation of political and economic factors that exist across multiple scales, the case is made for how and why so many tourism-dependent areas of the United States have developed a dependency on temporary foreign workforces. Towards a holistic approach, special emphasis is placed on the economic histories of these areas and shifting patterns of employment, seasonality, gentrification, and related housing shortages. Throughout are the voices of stakeholders involved in every aspect of guest work: human resources managers battling labor shortages, town planners mitigating workforce housing shortages, and attorneys and advocates helping to directly assist migrant workers and affect policy changes. These perspectives are coupled with detailed analysis of state policies regarding guest worker visa programs and labor market stress to illustrate a vivid picture of the precarious lives of the migrant laborers who arrive in the United States. Be Our Guest serves to specifically address a lacuna on the critical tourism studies side and the growing concern on the practitioner side over workforce quality and supply. Nevertheless, it is a benefit for everyone with an interest in issues of labor migration, precarity, housing policy, and immigration reform.

Come  Lord Jesus  Be Our Guest Book

Come Lord Jesus Be Our Guest


  • Author : Marian Korth
  • Publisher : Inspiring Voices
  • Release Date : 2013-05-30
  • Genre: Religion
  • Pages : 234
  • ISBN 10 : 9781462406036

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Come Lord Jesus Be Our Guest Excerpt :

Come, Lord Jesus, be our guest. And he cameas a homeless man, a stranger, a friend. Marian Korth and her partner, Mim Jacobson, have served breakfast to thousands of overnight guests in their home, but they didnt bother to offer a cup of coffee to a homeless man huddling on their doorstep one cold winter morning. Why didnt they welcome this Jesus into their home? Marian has more to learn about hospitality, even after sixty years of adventures in hospitality. She can tell stories about being hospitable (or not) from: Growing up on a small dairy farm in Wisconsin Living in Chicago for twenty years Returning to Wisconsin and turning their farmhouse into a bed and breakfast Providing end-of-life care for guests who live with Marian and Mim in their home Transforming their bed and breakfast into a spiritual retreat center Kindness is the common thread that runs through all these adventures in hospitality. The first verse Marian memorized as a child was Ephesians 4:32, Be ye kind, one to another, tender-hearted, forgiving one another, even as God for Christs sake hath forgiven you. (She memorized it and still thinks about it in the King James Version.) In these stories, Marian reflects on what God is telling her about being hospitable. She thinks its pretty exciting to know that God has told us, Be ready with a meal or a bed when its needed. Why, some have extended hospitality to angels without ever knowing it! (Hebrews 13:2 The Message)

Summary of Disney Institute   s Be Our Guest by Milkyway Media Book

Summary of Disney Institute s Be Our Guest by Milkyway Media


  • Author : Milkyway Media
  • Publisher : Milkyway Media
  • Release Date : 2018-08-31
  • Genre: Study Aids
  • Pages : 35
  • ISBN 10 : 978186723xxxx

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Summary of Disney Institute s Be Our Guest by Milkyway Media Excerpt :

Be Our Guest: Perfecting the Art of Customer Service (2011)by Disney Institute and Theodore Kinni outlines the Walt Disney Company’s approach to customer service. Disney Institute, the company’s professional development arm, trains people from other businesses, nonprofits, and government agencies to adapt Disney’s customer service strategies for their own organizations… Purchase this in-depth summary to learn more.

Be Our Guest  Revised and Updated Edition Book

Be Our Guest Revised and Updated Edition


  • Author : The Disney Institute
  • Publisher : Disney Electronic Content
  • Release Date : 2011-12-16
  • Genre: Juvenile Nonfiction
  • Pages : 224
  • ISBN 10 : 9781423140146

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Be Our Guest Revised and Updated Edition Excerpt :

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

Uncommon Service Book

Uncommon Service


  • Author : Frances Frei
  • Publisher : Harvard Business Press
  • Release Date : 2012
  • Genre: Business & Economics
  • Pages : 262
  • ISBN 10 : 9781422133316

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Uncommon Service Excerpt :

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Be My Guest Book

Be My Guest


  • Author : Fay Lewis
  • Publisher : Penguin Random House South Africa
  • Release Date : 2011-11-05
  • Genre: Cooking
  • Pages : 224
  • ISBN 10 : 9781431702756

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Be My Guest Excerpt :

Whether you’re a beginner when it comes to entertaining guests, or an old hand, you’ll find inspiration in Be My Guest. Fay Lewis provides all the décor element ideas, menu planning, and general advice you will need to ensure a successful occasion. Best of all, your guests will leave with nothing but admiration for your professional and stylish hosting skills. Each chapter deals with a different type of event, from brunches, through tea parties, family get-togethers and glamorous cocktail parties, to grand dinners. Recipes are included for all the menus provided and have been triple-tested in accordance with Fay’s high standards. There are general hints and tips on entertaining, including table settings, food and wine pairing, linen, flower arrangements and the correct glass- and dinnerware. Lavishly illustrated with sumptuous food and table photography, Be My Guest is your indispensable guide to entertaining.

Be My Guest Book

Be My Guest


  • Author : Rena Kirdar Sindi
  • Publisher : Editions Assouline
  • Release Date : 2002
  • Genre: House & Home
  • Pages : 196
  • ISBN 10 : 2843233453

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Be My Guest Excerpt :

Presents a guide to planning a successful theme party, covering such topics as entertainment, invitations, venue, dress, music, decor, and the menu.

Beauty and the Beast Book

Beauty and the Beast


  • Author : Disney Enterprises (1996- )
  • Publisher : Unknown
  • Release Date : 2007-01
  • Genre: Beauty and the beast (Tale)
  • Pages : null
  • ISBN 10 : 1405480130

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Beauty and the Beast Excerpt :

The Experience Book

The Experience


  • Author : Bruce Loeffler
  • Publisher : John Wiley & Sons
  • Release Date : 2015-03-23
  • Genre: Business & Economics
  • Pages : 304
  • ISBN 10 : 9781119028772

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The Experience Excerpt :

Bring Disney-level customer experience to your organizationwith insider guidance The Experience is a unique guide to mastering the art ofcustomer service and service relationships, based on the principlesemployed at the renowned leader in customer experience­— the Walt Disney Company. Co-Author Bruce Loefflerspent ten years at Disney World overseeing service excellence, andhas partnered with Brian T. Church in this book, to show you how tobring that same level of care and value to your own organization.Based on the I. C.A.R.E. model, the five principles —Impression, Connection, Attitude, Response, and Exceptionals— give you a solid framework upon which to raise the level ofyour customer experience. You will learn how to identify yourcustomer service issues and what level of Experience you arecurrently offering. You can then determine exactly what the"customer experience" should be for your company, and the changesrequired to make it happen. The Walt Disney Company is the most recognized name in the worldfor customer service. The "Disney Experience" draws customers fromall around the world,. This book describes what it takes to achievethat level of Experience, and how any organization can do it withthe right strategy and attention to detail. When the Experience isenhanced, the opportunity arises to convert customers toambassadors who will share their Experience with others. Find "the experience" and what it means to theOrganization Learn the five levels of experience, and why most companiesfail at it Identify service problems that face every company in themarketplace Utilize the Experience Quotient and apply the I. C.A.R.E.principles Learn how to convert customers to ambassadors who share theirstory with others Customers are the lifeblood of business. A great product offeringisn't enough in today's marketplace, where everyone's looking foran "experience.” Imagine the kind of value a Disney-levelcustomer experience could bring to your organization. TheExperie