Business Performance Measurement and Management Book

Business Performance Measurement and Management


  • Author : Paolo Taticchi
  • Publisher : Springer Science & Business Media
  • Release Date : 2010-01-22
  • Genre: Business & Economics
  • Pages : 376
  • ISBN 10 : 9783642048005

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Business Performance Measurement and Management Excerpt :

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Business Performance Measurement Book
Score: 5
From 1 Ratings

Business Performance Measurement


  • Author : Andy Neely
  • Publisher : Cambridge University Press
  • Release Date : 2002-03-07
  • Genre: Business & Economics
  • Pages : 386
  • ISBN 10 : 052180342X

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Business Performance Measurement Excerpt :

A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.

Business Performance Measurement and Management Book

Business Performance Measurement and Management


  • Author : Vincent Charles
  • Publisher : Cambridge Scholars Publishing
  • Release Date : 2014-10-02
  • Genre: Business & Economics
  • Pages : 595
  • ISBN 10 : 9781443868426

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Business Performance Measurement and Management Excerpt :

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.

Managing Business Performance Book

Managing Business Performance


  • Author : Umit S. Bititci
  • Publisher : John Wiley & Sons
  • Release Date : 2015-08-11
  • Genre: Business & Economics
  • Pages : 312
  • ISBN 10 : 9781119025696

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Managing Business Performance Excerpt :

Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed. Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance. Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy.

Performance Measurement and Management Control Book

Performance Measurement and Management Control


  • Author : Marc J. Epstein
  • Publisher : Emerald Group Publishing
  • Release Date : 2018-09-07
  • Genre: Business & Economics
  • Pages : 272
  • ISBN 10 : 9781787564718

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Performance Measurement and Management Control Excerpt :

This volume contains exemplary papers that were presented at the 2017 Conference on Performance Measurement and Management Control in Nice, France, by researchers in the field from North America, South America, Africa, Europe, and Asia.

Performance Measurement and Management for Engineers Book

Performance Measurement and Management for Engineers


  • Author : Michela Arnaboldi
  • Publisher : Academic Press
  • Release Date : 2014-09-08
  • Genre: Business & Economics
  • Pages : 184
  • ISBN 10 : 9780128019207

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Performance Measurement and Management for Engineers Excerpt :

Performance Measurement and Management for Engineers introduces key concepts in finance, accounting, and management to project managers who have engineering backgrounds. It focuses these basic concepts on issues of measuring and managing enterprise value. Thus, after defining enterprise value, the book begins by explaining the ways and means of measurement. It then takes up financial measurement, describing and analyzing the typologies of financial indicators while illustrating their advantages and disadvantages. After focusing on measuring enterprise value, the second section takes up managing that value. Like the first, it pursues a double view: using indicators for internal control while employing them to analyze other companies. If engineering project managers possess a source of quantitative and qualitative information about business management, Performance Measurement and Management for Engineers will help them increase their contributions to the business. Explains how main performance indicators are related to the value of the company Reveals how to assess the financial needs of companies in relation to their financial goals and mechanisms (e.g., equity, debt, and hybrid) Describes key information and indicators for assessing the ability of enterprises to create value across time Indicates the profitability sources of different business units

Corporate Performance Management Book

Corporate Performance Management


  • Author : David Wade
  • Publisher : Routledge
  • Release Date : 2009-11-03
  • Genre: Business & Economics
  • Pages : 225
  • ISBN 10 : 9781136413902

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Corporate Performance Management Excerpt :

Business experts, business economists, and organizational psychologists agree that a specific business strategy must be chosen for a corporation to excel. Beyond the strategy, companies must have a performance measurement system that ties every aspect of the organization - from the boardroom to the factory floor - to the strategy. In their book 'Corporate Performance Management', noted authors David Wade and Ron Recardo show companies how to craft a strategic focus and create sound business strategy by using a unique and pragmatic performance-measurement system. Concepts in the book are illustrated by 'real world' case studies. It provides tools and techniques to show how to apply the concepts within an organization. David Wade is the director of performance measurement for Aetna, Inc., and the author of several business-related books and articles. Ron Recardo is the founder and managing partner of The Catalyst Consulting Group, L.L.C. The author of several articles and books, he is a frequent speaker at meetings of professional associations, trade groups, and senior executives.

Transforming Performance Measurement Book

Transforming Performance Measurement


  • Author : Dean Spitzer
  • Publisher : AMACOM
  • Release Date : 2007-02-09
  • Genre: Business & Economics
  • Pages : 312
  • ISBN 10 : 9780814430095

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Transforming Performance Measurement Excerpt :

It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system

Questioning Performance Measurement  Metrics  Organizations and Power Book

Questioning Performance Measurement Metrics Organizations and Power


  • Author : Guy Redden
  • Publisher : SAGE
  • Release Date : 2019-03-11
  • Genre: Social Science
  • Pages : 152
  • ISBN 10 : 9781526462862

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Questioning Performance Measurement Metrics Organizations and Power Excerpt :

Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards performance metrics critically. Performance measurement is used to evaluate a diverse range of activities throughout the private, public and non-governmental sectors. But in an increasingly data driven world, what does it really mean to measure ‘performance’? Taking a sociology of quantification perspective, this book traces the rise of performance measurement, questions its methods and objectivity, and examines the social significance of the flood of numbers through which value is represented and actors are held accountable. An illuminating read for students, scholars and practitioners across Organization Studies, Sociology, Business and Management, Public Policy and Administration.

Performance Measurement with the Balanced Scorecard Book

Performance Measurement with the Balanced Scorecard


  • Author : Stefano Biazzo
  • Publisher : Springer Science & Business Media
  • Release Date : 2012-01-05
  • Genre: Business & Economics
  • Pages : 142
  • ISBN 10 : 9783642247606

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Performance Measurement with the Balanced Scorecard Excerpt :

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

Designing Performance Measurement Systems Book

Designing Performance Measurement Systems


  • Author : Fiorenzo Franceschini
  • Publisher : Springer
  • Release Date : 2018-11-23
  • Genre: Business & Economics
  • Pages : 220
  • ISBN 10 : 9783030011925

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Designing Performance Measurement Systems Excerpt :

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

Measuring and Managing Performance in Organizations Book
Score: 4.5
From 2 Ratings

Measuring and Managing Performance in Organizations


  • Author : Robert D. Austin
  • Publisher : Addison-Wesley
  • Release Date : 2013-07-15
  • Genre: Computers
  • Pages : 240
  • ISBN 10 : 9780133488401

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Measuring and Managing Performance in Organizations Excerpt :

This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Operational Performance Measurement Book

Operational Performance Measurement


  • Author : Wilfred Kaydos
  • Publisher : CRC Press
  • Release Date : 2020-10-28
  • Genre: Technology & Engineering
  • Pages : 268
  • ISBN 10 : 1420049054

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Operational Performance Measurement Excerpt :

Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Measuring Performance for Business Results Book

Measuring Performance for Business Results


  • Author : M. Zairi
  • Publisher : Springer Science & Business Media
  • Release Date : 2012-12-06
  • Genre: Business & Economics
  • Pages : 310
  • ISBN 10 : 9789401113021

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Measuring Performance for Business Results Excerpt :

Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent the major goals of world-class manufacturing companies. By focusing mainly on financial variables there is a danger that the performance reporting system will motivate managers to focus exclusively on cost reduction and short-term profitability and ignore many of the critical factors that determine long-term business success. The key to success, in today's global economy, is total customer satisfaction. To achieve this, companies must develop performance measures that drive employees to control processes that satisfy customer expectations. In particular, performance measures should provide process-level information that motivates employees to achieve the responsiveness and flexibility that companies require to compete on a global basis. Responsiveness is achieved by building relationships that lead to satisfied customers, suppliers and employees. Flexibility is achieved by reducing output variation in proceSfes; for example, the reduction of lead times and delays are both necessary for sustained competitive excellence and long-term profitability.

Management by Measurement Book
Score: 5
From 1 Ratings

Management by Measurement


  • Author : Fiorenzo Franceschini
  • Publisher : Springer Science & Business Media
  • Release Date : 2007-08-13
  • Genre: Business & Economics
  • Pages : 242
  • ISBN 10 : 9783540732129

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Management by Measurement Excerpt :

Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).