The Big Book of Conflict Resolution Games  Quick  Effective Activities to Improve Communication  Trust and Collaboration Book

The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration


  • Author : Mary Scannell
  • Publisher : McGraw Hill Professional
  • Release Date : 2010-05-28
  • Genre: Business & Economics
  • Pages : 240
  • ISBN 10 : 9780071743662

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The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration Excerpt :

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The Essential Workplace Conflict Handbook Book

The Essential Workplace Conflict Handbook


  • Author : Barbara Mitchell
  • Publisher : Red Wheel/Weiser
  • Release Date : 2015-09-21
  • Genre: Business & Economics
  • Pages : 256
  • ISBN 10 : 9781632659903

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The Essential Workplace Conflict Handbook Excerpt :

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

Conflict and Communication Book

Conflict and Communication


  • Author : Fred E. Jandt
  • Publisher : SAGE Publications
  • Release Date : 2016-03-22
  • Genre: Language Arts & Disciplines
  • Pages : 272
  • ISBN 10 : 9781506308296

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Conflict and Communication Excerpt :

Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Gesti  n de conflictos Book

Gesti n de conflictos


  • Author : Deborah Borisoff
  • Publisher : Ediciones Díaz de Santos
  • Release Date : 1989
  • Genre: Communication interpersonnelle
  • Pages : 201
  • ISBN 10 : 8487189873

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Gesti n de conflictos Excerpt :

A Guide to Effective Communication for Conflict Resolution Book

A Guide to Effective Communication for Conflict Resolution


  • Author : Alan Sharland
  • Publisher : Independently Published
  • Release Date : 2018-11-27
  • Genre: Uncategoriezed
  • Pages : 170
  • ISBN 10 : 1790335221

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A Guide to Effective Communication for Conflict Resolution Excerpt :

A Guide to Effective Communication for Conflict Resolution enables the reader, first of all, to just notice their present approach to communication. It introduces 9 Principles of Effective Communication, explains them through examples and then encourages the reader to practise the Principles in their own communication. In essence the Principles are simple, but they are personally challenging because they cause us to reassess what may be common practices in our everyday communication. It is important to notice these common practices in ourselves and others first of all, to see how prevalent and unconscious they are. Once we have become more conscious or 'mindful' about our communication we can apply the Principles to our day-to-day interactions and see the difference in others' responses to us, as well as in our own contributions to communication. We then see how practising the Principles can lead to a greater sense of connection and more creative responses to the inevitable conflicts we experience with others.Alan Sharland has been a Mediator since 1994, starting as a volunteer Mediator for Camden Mediation Service in London, UK. Prior to this he was a Teacher of Mathematics in a Secondary School in Camden. His involvement in mediation arose from trying to understand more about conflict as a result of a pupil from the school he worked in being murdered by a group of youths. Many of his pupils had been involved in violence either as victims or perpetrators and sometimes both. Working with people involved in destructive conflicts in his role as a Mediator enabled Alan to recognise common behaviours and approaches that typify ineffective responses to conflict. Mediation seeks to enable more effective responses to be created by those involved in a dispute, complaint or other difficulty. Observing how participants in the mediation process moved on to create more effective ways forward for themselves gave the material for the content in this book and evolved into the Prin

Conflict and Crisis Communication Book

Conflict and Crisis Communication


  • Author : Carol A. Ireland
  • Publisher : Routledge
  • Release Date : 2012-08-06
  • Genre: Social Science
  • Pages : 240
  • ISBN 10 : 9781136822087

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Conflict and Crisis Communication Excerpt :

Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

7 Winning Conflict Resolution Techniques Book

7 Winning Conflict Resolution Techniques


  • Author : Gerard Shaw
  • Publisher : Communication Excellence
  • Release Date : 2020-03-07
  • Genre: Self-Help
  • Pages : 156
  • ISBN 10 : 1647800668

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7 Winning Conflict Resolution Techniques Excerpt :

Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger

Handbook of Research on Effective Communication  Leadership  and Conflict Resolution Book

Handbook of Research on Effective Communication Leadership and Conflict Resolution


  • Author : Normore, Anthony H.
  • Publisher : IGI Global
  • Release Date : 2016-02-26
  • Genre: Language Arts & Disciplines
  • Pages : 733
  • ISBN 10 : 9781466699717

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Handbook of Research on Effective Communication Leadership and Conflict Resolution Excerpt :

In order for an organization to thrive, it is essential to develop key strategies for interaction, leadership, and management within diverse settings. Refining these skills ultimately aids in the arbitration of any potential conflicts that may arise during intra-organizational interactions. The Handbook of Research on Effective Communication, Leadership, and Conflict Resolution evaluates operational strategies and interpersonal skill development for the successful leadership and management of modern organizations. Highlighting various governance and interaction techniques that assist in mediating organizational controversies, this handbook of research is a vital source for professionals, leaders, managers, and human resource specialists interested in developing skills needed to efficiently communicate, collaborate, and negotiate across differences within an organization.

Conflict and Communication Book

Conflict and Communication


  • Author : Daniel Shapiro
  • Publisher : IDEA
  • Release Date : 2004
  • Genre: Education
  • Pages : 296
  • ISBN 10 : 0972054197

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Conflict and Communication Excerpt :

Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation." "Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Conflict Management and Intercultural Communication Book

Conflict Management and Intercultural Communication


  • Author : Xiaodong Dai
  • Publisher : Routledge
  • Release Date : 2017-02-21
  • Genre: Business & Economics
  • Pages : 318
  • ISBN 10 : 9781351971485

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Conflict Management and Intercultural Communication Excerpt :

In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

How to Communicate 2 Books in 1 Book

How to Communicate 2 Books in 1


  • Author : Michael Cooper
  • Publisher : Unknown
  • Release Date : 2020-05-02
  • Genre: Uncategoriezed
  • Pages : 368
  • ISBN 10 : 9798628187647

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How to Communicate 2 Books in 1 Excerpt :

Do you wish to be great at communication? Have you always wanted to overcome the limits of your communication? You know that you can only make an impact through strong communication. Home, work, socials or anywhere else, people send out flashes of communication and how they are received depends on the nature of communication itself. If you have been struggling with communication, or underestimating its importance in life, this book is a reawekening. It could offer you the very solution to the failures you may have been experiencing in the various realms of life. Effective communication is a discipline that has evolved over time. This is due to the fact that communication is a means of interaction among people, for various purposes. Nowadays, the need to study communication, in a structured way and how it is applied in the various areas of interaction, has arisen. That has created a need to study communication in a structured way in terms of how it is applied in the various areas of interaction. Communication is a vast subject studied from different perspectives and in light of the applicable psychological underpinnings. This book is intended to be widely relevant and it has tried to assemble all the possible areas of concern where people have to demonstrate communication skills, listing areas where one could either thrive or languish, depending on the effectiveness of communication. My promise is that you will find several connections that apply to your situation when you read this book. Learn the various barriers that usually hold you back in your efforts to exude confidence and command strong communication. You will learn how the way you communicate is either a show of your strong personality and competence, or it isn't. It will help you learn how communication should happen in business and formal circles. If you have not been doing well in interviews, this book offers you opportunities to see your shortfalls and beat them. Learn that the application of communicat

Managing Interpersonal Conflict Book

Managing Interpersonal Conflict


  • Author : William A. Donohue
  • Publisher : SAGE Publications
  • Release Date : 1992-07-01
  • Genre: Language Arts & Disciplines
  • Pages : 171
  • ISBN 10 : 9781506320830

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Managing Interpersonal Conflict Excerpt :

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Conflict Communication Book

Conflict Communication


  • Author : Kristin Leigh Davis
  • Publisher : Cognella Academic Pub
  • Release Date : 2013-01-09
  • Genre: Family & Relationships
  • Pages : 234
  • ISBN 10 : 160927864X

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Conflict Communication Excerpt :

This unique anthology in the field of interpersonal communication comprises both scholarly articles and book chapters from the disciplines of human communication, psychology, marriage and family therapy, and business.