Configuration Management Metrics Book

Configuration Management Metrics


  • Author : Frank B. Watts
  • Publisher : William Andrew
  • Release Date : 2009-08-26
  • Genre: Business & Economics
  • Pages : 280
  • ISBN 10 : 1437778348

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Configuration Management Metrics Excerpt :

Configuration Management Metrics: Product Lifecycle and Engineering Documentation Control Process Measurement and Improvement provides a comprehensive discussion of measurements for configuration management/product lifecycle processes. Each chapter outlines one of the most important measures of merit – the need for written policy and procedures. The best of the best practices as to the optimum standards are listed with an opportunity for the reader to check off those that their company has and those they do not. The book first defines the concept of configuration management (CM) and explains its importance. It then discusses the important metrics in the major CM and related processes. These include: new item release; order entry/fulfillment; request for change; bill of material change cost; and field change. Ancillary processes which may or may not be thought of as part of these major processes are also addressed, including deviations, service parts, publications and field failure reporting. Provides detailed guidance on developing and implementing measurement systems and reports Demonstrates methods of graphing and charting data, with benchmarks A practical resource for the development of Engineering Documentation Control processes Includes basic principles of Product Lifecycle processes and their measurement

Software Configuration Management Implementation Roadmap Book
Score: 5
From 1 Ratings

Software Configuration Management Implementation Roadmap


  • Author : Mario E. Moreira
  • Publisher : John Wiley & Sons
  • Release Date : 2004-06-07
  • Genre: Computers
  • Pages : 260
  • ISBN 10 : 0470862645

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Software Configuration Management Implementation Roadmap Excerpt :

SCM practices are recognised as core functional areas in assisting a project team to identify, control, audit, and report on all configuration items of a project. Consequently they are then better able to control changes to the working environment. Moreira presents a totally unique book, offering a “how-to” guide for SCM implementation for commercial and technology fields. A thoroughly practical approach; this guide includes examples and instruction of SCM tasks. This book has an easy to follow set of tasks that can be customized to assist a SCM professional in implementing SCM in a more efficient and expedient manner while also imparting SCM knowledge. Provides a customisable step-by-step process in implementing SCM Discusses typical SCM activities at project level and includes source control, change control, problem management, etc. An accompanying website contains templates, procedures and other materials to aid understanding and encourage the practical applications of the material discussed throughout www.wiley.com/go/moreira_software/ Anyone who has to implement SCM in his/her company at every level will need this book and find its practical approach useful

Software Configuration Management Book
Score: 3
From 1 Ratings

Software Configuration Management


  • Author : Jessica Keyes
  • Publisher : CRC Press
  • Release Date : 2004-02-24
  • Genre: Computers
  • Pages : 640
  • ISBN 10 : 9780203496114

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Software Configuration Management Excerpt :

An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life cycle activities that form the process. This framework is Configuration Management (CM). Software Configuration Management discusses the framework from a standards viewpoint, using the original

Metrics for IT Service Management Book

Metrics for IT Service Management


  • Author : Peter Brooks
  • Publisher : Van Haren
  • Release Date : 2006-04-26
  • Genre: Education
  • Pages : 202
  • ISBN 10 : 9789077212691

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Metrics for IT Service Management Excerpt :

The ability to organise and measure performance is a key part of the implementation of IT Service Management processes. This publication contains practical information on the provision of useful and meaningful metrics, as well as how best to use them within an organisation, including generic principles (such as SMART and KISS), specific examples and templates for the use of each metricAll metrics discussed are directly related to process objectives, in order to help create a service-focused management system. This publication complements the ITIL, CobiT and ISO20000 service management principles. “If you need to develop metrics for an IT environment, buy this book or hire a consultant who has read it” G. Kieliszek, Healthcare CIO (Amazon) "This is more than a book, it's a practical, useable "A to Z" of IT Service Management Metrics! Peter Brooks (Author) has given us all a crystal clear view of a neglected, blurred piece of the IT Service Management puzzle. As a Principal ITSM Consultant working for Foster-Melliar in South Africa I am continuously disappointed by the many ITSM books produced that generally regurgitate what is already known by many in the industry. Metrics for IT Service Organisations provides a vast array of possible audiences something that many ITSM volumes do not, and this is a Practical, useable view of "How" to plan for, design, manage and improve the critical measures IT Service organisations require from both a strategic, tactical and operational perspective. I don't carry many books around with me, this one, I most certainly will!!" Ian Clark Principal ITSM Consultant Foster-Melliar "With all the focus on IT Governance and IT Business process management. It is easy to see why metric are becoming hugely important for the management of organisations. In reality however, getting the right set of metrics in place is by no means a simple exercise. Metrics for IT service organisations can be a great help. Using ITIL as the basis the book lists

Configuration Management Book

Configuration Management


  • Author : Fletcher J. Buckley
  • Publisher : IEEE
  • Release Date : 1993
  • Genre: Computers
  • Pages : 249
  • ISBN 10 : UCSC:32106008294073

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Configuration Management Excerpt :

Configuration Management for Senior Managers Book

Configuration Management for Senior Managers


  • Author : Frank B. Watts
  • Publisher : Butterworth-Heinemann
  • Release Date : 2015-04-21
  • Genre: Technology & Engineering
  • Pages : 180
  • ISBN 10 : 9780128026014

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Configuration Management for Senior Managers Excerpt :

Configuration Management for Senior Managers is written to help managers in product manufacturing and engineering environments identify the ways in which they can streamline their products and processes through proactive documentation control and product lifecycle management. Experienced consultant Frank Watts gives a practitioner’s view tailored to the needs of management, without the textbook theory that can be hard to translate into real-world change. Unlike competing books that focus on CM within software and IT environments, this engineering-focused resource is packed with examples and lessons learned from leading product development and manufacturing companies, making it easy to apply the approach to your business. Developed to help you identify key policies and practices needing attention in your organization to establish and maintain consistency of processes and products, and to reduce operational costs Focused on configuration management (CM) within manufacturing and engineering settings, with relevant examples from leading companies Written by an experienced consultant and practitioner with the knowledge to provide real-world insights and solutions, not just textbook theory

Software Deployment  Updating  and Patching Book
Score: 5
From 2 Ratings

Software Deployment Updating and Patching


  • Author : Bill Stackpole
  • Publisher : CRC Press
  • Release Date : 2007-12-17
  • Genre: Business & Economics
  • Pages : 424
  • ISBN 10 : 9781420013290

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Software Deployment Updating and Patching Excerpt :

The deployment of software patches can be just as challenging as building entirely new workstations. Training and support issues can haunt even the most successful software launch for months. Preparing for the rigors of software deployment includes not just implementing change, but training employees, predicting and mitigating pitfalls, and managin

Reliable Design of Medical Devices Book

Reliable Design of Medical Devices


  • Author : Richard C. Fries
  • Publisher : CRC Press
  • Release Date : 2005-11-21
  • Genre: Medical
  • Pages : 504
  • ISBN 10 : 9781420027945

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Reliable Design of Medical Devices Excerpt :

As medical devices increase in complexity, concerns about efficacy, safety, quality, and longevity increase in stride. Introduced nearly a decade ago, Reliable Design of Medical Devices illuminated the path to increased reliability in the hands-on design of advanced medical devices. With fully updated coverage in its Second Edition, this practical guide continues to be the benchmark for incorporating reliability engineering as a fundamental design philosophy. The book begins by rigorously defining reliability, differentiating it from quality, and exploring various aspects of failure in detail. It examines domestic and international regulations and standards in similar depth, including updated information on the regulatory and standards organizations as well as a new chapter on quality system regulation. The author builds on this background to explain product specification, liability and intellectual property, safety and risk management, design, testing, human factors, and manufacturing. New topics include design of experiments, CAD/CAM, industrial design, material selection and biocompatibility, system engineering, rapid prototyping, quick-response manufacturing, and maintainability as well as a new chapter on Six Sigma for design. Supplying valuable insight based on years of successful experience, Reliable Design of Medical Devices, Second Edition leads the way to implementing an effective reliability assurance program and navigating the regulatory minefield with confidence.

Measuring Itsm Book

Measuring Itsm


  • Author : Randy A. Steinberg
  • Publisher : Trafford Publishing
  • Release Date : 2013-12-04
  • Genre: Computers
  • Pages : 196
  • ISBN 10 : 9781490719443

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Measuring Itsm Excerpt :

How do you measure and report your IT services and processes? Which metrics matter the most to senior executives? Finally, here is a book that shows you how! Not theory, but a practical guide that shows you the operational metrics to use and how these can be calculated into key performance indicators (KPIs) and critical success factors (CSFs) that resonate with senior management. In this book, you will learn about the following: Defining and building a comprehensive metrics program Metrics that are the most important and how to calculate them How to measure your IT services Tips and suggestions for what to do if inadequate tools and reporting exist Suggested approach for how to build your metrics program step-by-step In addition, this book directs you to free sources for IT service management process and service metrics and reporting dashboards that you can use yourself. Simply enter your key operational metrics and the KPIs and CSFs get automatically calculated! A comprehensive guide for building any service management metrics program with all the information you need in one place! No theory here . . . this gives us real metrics we can easily go after. A fantastic addition to our IT service management solution set!

Strategic Information Technology Plan Book

Strategic Information Technology Plan


  • Author : United States. Patent and Trademark Office
  • Publisher : Unknown
  • Release Date : 1997
  • Genre: Patents
  • Pages : null
  • ISBN 10 : OSU:32437123025898

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Strategic Information Technology Plan Excerpt :

Service Integration and Management  SIAM     Foundation Body of Knowledge  BoK   Second edition Book

Service Integration and Management SIAM Foundation Body of Knowledge BoK Second edition


  • Author : Claire Agutter
  • Publisher : IT Governance Ltd
  • Release Date : 2021-07-20
  • Genre: Computers
  • Pages : 214
  • ISBN 10 : 9781787783119

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Service Integration and Management SIAM Foundation Body of Knowledge BoK Second edition Excerpt :

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!

Strategic Information Technology Plan Book

Strategic Information Technology Plan


  • Author : United States. Patent and Trademark Office. Chief Information Officer
  • Publisher : Unknown
  • Release Date : 1997
  • Genre: Patents
  • Pages : null
  • ISBN 10 : STANFORD:36105130382463

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Strategic Information Technology Plan Excerpt :

Software Maintenance Book

Software Maintenance


  • Author : Gopalaswamy Ramesh
  • Publisher : Tata McGraw-Hill Education
  • Release Date : 2006
  • Genre: Computer software
  • Pages : 456
  • ISBN 10 : 0070483450

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Software Maintenance Excerpt :

This book, covers the practical issues that confront software maintenance. It includes a plethora of topics and examples which highlights the aspects that work (and don t work), while at the same time retaining a balance between theory and practice.