Crucial Conversations Tools for Talking When Stakes Are High  Second Edition Book
Score: 5
From 3 Ratings

Crucial Conversations Tools for Talking When Stakes Are High Second Edition


  • Author : Kerry Patterson
  • Publisher : McGraw Hill Professional
  • Release Date : 2011-09-16
  • Genre: Business & Economics
  • Pages : 288
  • ISBN 10 : 9780071772204

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Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Description :

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition Book
Score: 5
From 8 Ratings

Crucial Conversations Tools for Talking When Stakes Are High Second Edition


  • Author : Kerry Patterson
  • Publisher : McGraw Hill Professional
  • Release Date : 2011-09-16
  • Genre: Business & Economics
  • Pages : 288
  • ISBN 10 : 9780071784948

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Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Description :

Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how! The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: Transform negative feelings into powerful dialog Make it safe to talk about almost anything Be persuasive, not abrasive Improve professional and personal relationships Impact productivity, quality, and safety in a positive way The exclusive videos illustrate the effectiveness of the crucial conversations method. These clips feature crucial conversation techniques in action, through case studies, reader stories, and interviews with the authors.

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition Book
Score: 5
From 7 Ratings

Crucial Conversations Tools for Talking When Stakes Are High Second Edition


  • Author : Kerry Patterson
  • Publisher : McGraw Hill Professional
  • Release Date : 2011-08-19
  • Genre: Business & Economics
  • Pages : 288
  • ISBN 10 : 9780071771320

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Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Description :

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Skills Book

Crucial Conversations Skills


  • Author : Kerry Patterson
  • Publisher : McGraw-Hill Professional
  • Release Date : 2011-11-18
  • Genre: Business & Economics
  • Pages : 624
  • ISBN 10 : 9780071796262

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Crucial Conversations Skills Book Description :

How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients—not at them. Learn proven methods for turning the focus of hot-button discussions—job performance, customer satisfaction, interpersonal matters—away from subjective points of view and toward productive, mutually beneficial conclusions. “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® CRUCIAL ACCOUNTABILITY Hold anyone accountable. Master performance discussions. Get RESULTS. Broke

Summary of Crucial Conversations Book

Summary of Crucial Conversations


  • Author : InstaRead Summaries Staff
  • Publisher : Idreambooks
  • Release Date : 2016-03-29
  • Genre:
  • Pages :
  • ISBN 10 : 1945048859

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Summary of Crucial Conversations Book Description :

Inside this Instaread of Crucial Conversations:* Overview of the book* Important People* Key Takeaways* Analysis of Key Takeaways

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition  2nd Edition Book

Crucial Conversations Tools for Talking When Stakes Are High Second Edition 2nd Edition


  • Author : Kerry Patterson
  • Publisher :
  • Release Date : 2011
  • Genre:
  • Pages : 288
  • ISBN 10 : OCLC:1103547720

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Crucial Conversations Tools for Talking When Stakes Are High Second Edition 2nd Edition Book Description :

The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. ... This book deserves to take its place as one of the key thought leadership contributions of our time."--The Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." -Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive.

Crucial Conversations  Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters Book

Crucial Conversations Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters


  • Author : dailyBooks
  • Publisher :
  • Release Date : 2018
  • Genre:
  • Pages :
  • ISBN 10 : 8829509000

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Crucial Conversations Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters Book Description :

Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters "Crucial Conversations: Tools for Talking When Stakes Are High" is a communication and self-help book written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. In it, the authors explain different techniques on how to remain calm during a conversation and obtain the desired results. The book includes a six-minute technique to prepare for high-impact events and it teaches how to make it safe to discuss different topics, including controversial ones. It also explains the ways in which a person can sound persuasive instead of abrasive and how to keep listening when the other person loses control. "Crucial Conversations" sold over 3 million copies worldwide and was a New York Times bestseller. There is currently an updated second edition available, with new case studies and research, and a foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People". A Brief Look Inside: EVERY GOOD BOOK CONTAINS A WORLD FAR DEEPER than the surface of its pages. The characters and their world come alive, and the characters and its world still live on. Conversation Starters is peppered with questions designed to bring us beneath the surface of the page and invite us into the world that lives on. These questions can be used to.. Create Hours of Conversation: • Foster a deeper understanding of the book • Promote an atmosphere of discussion for groups • Assist in the study of the book, either individually or corporately • Explore unseen realms of the book as never seen before

Crucial Conversation Book

Crucial Conversation


  • Author :
  • Publisher :
  • Release Date : 2012
  • Genre: Interpersonal communication
  • Pages : 244
  • ISBN 10 : OCLC:1016569347

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Crucial Conversation Book Description :

This second edition of Crucial Conversations is exactly what's needed to help professionals keep up with today's faster-paced, higher-stakes business environment.

Crucial Accountability  Tools for Resolving Violated Expectations  Broken Commitments  and Bad Behavior  Second Edition   Paperback  Book
Score: 4.5
From 2 Ratings

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback


  • Author : Kerry Patterson
  • Publisher : McGraw-Hill Professional
  • Release Date : 2013-05-24
  • Genre: Business & Economics
  • Pages : 336
  • ISBN 10 : 9780071829311

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Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback Book Description :

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Summary Analysis Of Crucial Conversations Book

Summary Analysis Of Crucial Conversations


  • Author : Printright
  • Publisher :
  • Release Date : 2020-08-25
  • Genre:
  • Pages : 36
  • ISBN 10 : 9798678984746

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Summary Analysis Of Crucial Conversations Book Description :

SYNOPSIS: We've аll bееn in ѕіtuаtіоnѕ whеrе rаtіоnаl dіѕсuѕѕіоnѕ gеt ԛuісklу оut оf hand, аnd Crucial Cоnvеrѕаtіоnѕ investigates the root саuѕеѕ оf this рrоblеm. Yоu'll learn tесhnіԛuеѕ to hаndlе such ѕіtuаtіоnѕ and ѕhаре thеm іntо bесоmіng positive and ѕоlutіоnѕ-оrіеntеd, while рrеvеntіng your high-stakes conversations frоm turnіng into shouting mаtсhеѕ. ABOUT THЕ AUTHОR: Thе аuthоrѕ аrе co-founders оf VitalSmarts, a соnѕultіng соmраnу that fосuѕеѕ оn оrgаnіzаtіоnаl performance and соrроrаtе trаіnіng. Aѕ fоllоw-uрѕ tо Crucial Cоnvеrѕаtіоnѕ, thе authors wrote Cruсіаl Cоnfrоntаtіоnѕ and Crucial Aссоuntаbіlіtу, whісh aim tо рrоvіdе additional tооlѕ fоr rеѕоlvіng unmet expectations and bаd bеhаvіоr.DISCLAIMER: This book is a SUMMARY. It is meant to be a companion, not a replacement, to the original book. Please note that this summary is not authorized, licensed, approved, or endorsed by the author or publisher of the main book. The author of this summary is wholly responsible for the content of this summary and is not associated with the original author or publisher of the main book. If you'd like to purchase the original book, kindly search for the title in the search box.

Crucial Confrontations Book

Crucial Confrontations


  • Author :
  • Publisher :
  • Release Date : 2004
  • Genre:
  • Pages :
  • ISBN 10 : OCLC:1136883563

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Crucial Confrontations Book Description :

Lean Out Book
Score: 3
From 1 Ratings

Lean Out


  • Author : Marissa Orr
  • Publisher : HarperCollins Leadership
  • Release Date : 2019-06-11
  • Genre: Business & Economics
  • Pages : 240
  • ISBN 10 : 9781595557759

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Lean Out Book Description :

Girl gangs reigning terror at Facebook, narcissistic overlords at Google . . . this is the backdrop of Lean Out, which takes readers on the journey of Marissa Orr, a single mom of three trying to find success in her fifteen-year career at the world’s top tech giants. Orr delivers an ambitious attempt to answer the critical question: What have we gotten wrong about women at work? “This book is a must-read for insights on the impact that reversing systemic gender biases can have on creating more diverse, healthier workplaces for both women and men.” --Joanne Harrell, Senior Director, USA Citizenship, Microsoft “This book will make you think differently about what it will take for women to succeed at the highest levels in American business.” --Rishad Tobaccowala, Chief Growth Officer, Publicis Groupe Lean Out offers a new and refreshingly candid perspective on what it’s really like for today’s corporate underdogs. Based on both in-depth research and personal experiences, Orr punctures a gaping hole in today’s feminist rhetoric and sews it back up with compelling new arguments for the reasons more women don’t make it to the top and how companies can better incentivize women by actually listening to what they have to say and by rewarding the traits that make them successful. In Lean Out, Orr uncovers: Why our pursuit to close the gender gap has come at the expense of female well-being. The need to redefine success and change the way corporations choose their leaders. The way most career advice books targeting professional women seek to change their behavior rather than the system. Why modern feminism has failed to make any progress on its goals for equality. More than fifty years since the passage of the Equal Pay Act, the wage gap still hovers at 80 percent, and only 5 percent of CEOs in the Fortune 500 are women. Today, rising up the ranks in many companies still often means cutthroat, win-at-all-costs tactics, where being the loudest voice in the roo

Change Anything Book
Score: 5
From 1 Ratings

Change Anything


  • Author : Kerry Patterson
  • Publisher : Grand Central Publishing
  • Release Date : 2011-04-11
  • Genre: Business & Economics
  • Pages : 288
  • ISBN 10 : 0446585440

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Change Anything Book Description :

A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Influencer Book
Score: 4
From 8 Ratings

Influencer


  • Author : Kerry Patterson
  • Publisher : Tata McGraw-Hill Education
  • Release Date : 2007
  • Genre: Influence (Psychology)
  • Pages : 312
  • ISBN 10 : 0070222924

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Influencer Book Description :

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters. By drawing from the skills of hundreds of successful influencers and combining them with five decades of the best social science research, Influencer shares eight powerful principles for changing behaviors principles almost anyone can apply to change almost anything.

Difficult Conversations Book
Score: 4
From 13 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Penguin Group USA
  • Release Date : 2000
  • Genre: Business & Economics
  • Pages : 250
  • ISBN 10 : 014028852X

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Difficult Conversations Book Description :

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

The Accounting Game Book
Score: 3.5
From 6 Ratings

The Accounting Game


  • Author : Darrell Mullis
  • Publisher : Sourcebooks, Inc.
  • Release Date : 2008-03
  • Genre: Business & Economics
  • Pages : 192
  • ISBN 10 : 9781402231612

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The Accounting Game Book Description :

"Fantastic Learning Tool...Don't let this book title fool you. It is not an oversimplification of accounting and financial principles. It is, however, a serious and very effective examination of a very small but progressively complex business. There are not many books available on the market that make a complex and dry subject understandable and even fun. This book successfully does just that." -Amazon Reviewer The Clearest Explanation Ever of the Key Accounting Basics The world of accounting can be intimidating. Whether you're a manager, business owner or aspiring entrepreneur, you've likely found yourself needing to know basic accounting...but baffled by complicated accounting books. What if learning accounting could be as simple and fun as running a child's lemonade stand? It can. The Accounting Game presents financial information in a format so simple and so unlike a common accounting textbook, you may forget you're learning key skills that will help you get ahead! Using the world of a child's lemonade stand to teach the basics of managing your finances, this book makes a dry subject fun and understandable. As you run your stand, you'll begin to understand and apply financial terms and concepts like assets, liabilities, earnings, inventory and notes payable, plus: --Interactive format gives you hands-on experience --Color-coded charts and worksheets help you remember key terms --Step-by-step process takes you from novice to expert with ease --Fun story format speeds retention of essential concepts --Designed to apply what you learn to the real world The revolutionary approach of The Accounting Game takes the difficult subjects of accounting and business finance and makes them something you can easily learn, understand, remember and use! "The game approach makes the subject matter most understandable. I highly recommend it to anyone frightened by either numbers or accountants." -John Hernandis, Director of Corporate Communications, American Greetings

Just Listen Book
Score: 4
From 5 Ratings

Just Listen


  • Author : Mark Goulston
  • Publisher : AMACOM
  • Release Date : 2015-03-04
  • Genre: Business & Economics
  • Pages : 256
  • ISBN 10 : 9780814436486

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Just Listen Book Description :

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

Fierce Leadership Book

Fierce Leadership


  • Author : Susan Scott
  • Publisher : Currency
  • Release Date : 2009-09-15
  • Genre: Business & Economics
  • Pages : 336
  • ISBN 10 : 9780307589422

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Fierce Leadership Book Description :

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.