Designing Healthcare That Works Book

Designing Healthcare That Works


  • Author : Mark Ackerman
  • Publisher : Academic Press
  • Release Date : 2017-11-17
  • Genre: Medical
  • Pages : 232
  • ISBN 10 : 9780128125847

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Designing Healthcare That Works Excerpt :

Designing Healthcare That Works: A Sociotechnical Approach takes up the pragmatic, messy problems of designing and implementing sociotechnical solutions which integrate organizational and technical systems for the benefit of human health. The book helps practitioners apply principles of sociotechnical design in healthcare and consider the adoption of new theories of change. As practitioners need new processes and tools to create a more systematic alignment between technical mechanisms and social structures in healthcare, the book helps readers recognize the requirements of this alignment. The systematic understanding developed within the book’s case studies includes new ways of designing and adopting sociotechnical systems in healthcare. For example, helping practitioners examine the role of exogenous factors, like CMS Systems in the U.S. Or, more globally, helping practitioners consider systems external to the boundaries drawn around a particular healthcare IT system is one key to understand the design challenge. Written by scholars in the realm of sociotechnical systems research, the book is a valuable source for medical informatics professionals, software designers and any healthcare providers who are interested in making changes in the design of the systems. Encompasses case studies focusing on specific projects and covering an entire lifecycle of sociotechnical design in healthcare Provides an in-depth view from established scholars in the realm of sociotechnical systems research and related domains Brings a systematic understanding that includes ways of designing and adopting sociotechnical systems in healthcare

Design for Care Book

Design for Care


  • Author : Peter Jones
  • Publisher : Rosenfeld Media
  • Release Date : 2013-05-01
  • Genre: Medical
  • Pages : 376
  • ISBN 10 : 9781933820132

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Design for Care Excerpt :

The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

Planning and Designing Healthcare Facilities Book

Planning and Designing Healthcare Facilities


  • Author : Vijai Kumar Singh
  • Publisher : Taylor & Francis
  • Release Date : 2017-10-30
  • Genre: Business & Economics
  • Pages : 246
  • ISBN 10 : 9781315393483

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Planning and Designing Healthcare Facilities Excerpt :

The planning and design of healthcare facilities has evolved over the previous decades from "function follows design" to "design follows function." Facilities stressed the functions of healthcare providers but patient experience was not fully considered. The design process has now crucially evolved, and currently, the impression a hospital conveys to its patients and community is the primary concern. The facilities must be welcoming, comfortable, and exude a commitment to patient well-being. Rapid changes and burgeoning technologies are now major considerations in facility design. Without flexibility, hospitals face quicker obsolescence if designs are not forward-thinking. Planning and Designing Healthcare Facilities: A Lean, Innovative, and Evidence-Based Approach explores recent developments in hospital design. Medical facilities have been adapted to the requirements of clinical functions. Recently, the needs of patients and clinical pathways have been recognized. With the patient at the center of the process, the flow of tasks becomes the guiding principle as hospital design must employ evidence-based thinking, and process management methods such as Lean become central. The authors explain new concepts to reduce healthcare delivery cost, but keep quality the primary consideration. Concepts such as sustainability (i.e., Green Hospitals) and the use of new tools and technologies, such as information and communication technology (ICT), Lean, and evidence-based planning and innovations are fully explained.

Evidence Based Healthcare Design Book

Evidence Based Healthcare Design


  • Author : Rosalyn Cama
  • Publisher : John Wiley & Sons
  • Release Date : 2009-03-09
  • Genre: Architecture
  • Pages : 272
  • ISBN 10 : 9780470149423

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Evidence Based Healthcare Design Excerpt :

If designed properly, a healthcare interior environment can foster healing, efficient task-performance and productivity, effective actions, and safe behavior. Written by an expert practitioner, Rosalyn Cama, FASID, this is the key book for interior designers and architects to learn the methodology for evidence-based design for healthcare facilities. Endorsed by the American Society of Interior Designers, the guide clearly presents a four-step methodology that will achieve the desired outcome and showcases the best examples of evidence-based healthcare interiors. With worksheets that guide you through such practical tasks as completing an internal analysis of a client's facility and collecting data, this book will inspire a transformation in healthcare design practice.

Lean Design in Healthcare Book

Lean Design in Healthcare


  • Author : Adam Ward
  • Publisher : Taylor & Francis
  • Release Date : 2018-09-03
  • Genre: Medical
  • Pages : 146
  • ISBN 10 : 9781351015530

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Lean Design in Healthcare Excerpt :

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This book chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they’ve had. Tools and approaches used are based on the actual work of Simpler. The story format engages readers and is intended to motivate and inspire executive teams to use the tenets of the book as a guide to launch their own successful implementation of an idea-to-launch methodology. Tools include those gleaned from actual application of Lean Product Development, Agile, Design for Six Sigma, and Design Thinking Principles. Through engaging storytelling and practical theory, this book is written from the perspective of a physician leader that agrees to be the executive sponsor for a service redesign. As the story progresses, the sponsor becomes fascinated with the process and becomes the first VP of Innovation within his organization.

The Patient Centered Value System Book

The Patient Centered Value System


  • Author : Anthony M. DiGioia
  • Publisher : Taylor & Francis
  • Release Date : 2017-09-11
  • Genre: Business & Economics
  • Pages : 266
  • ISBN 10 : 9781351677646

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The Patient Centered Value System Excerpt :

Imagine: You are a hospital Chief Executive Officer, Chief Financial Officer, medical or nursing director, patient safety specialist, quality improvement professional, or a doctor or nurse on the front lines of patient care. Every day you’re aware that patients and families should be more engaged in their care so they would fare better both in the hospital and after discharge; their care could be safer and more seamlessly coordinated; patients should be ready for discharge sooner and readmitted less often; your bottom line stronger; your staff more fulfilled. You enter into new payment models such as bundling with an uneasy awareness that your organization is at risk because you don’t know what the care you deliver actually costs. Like most healthcare leaders, you are also still searching for a way to deliver care that will help you to achieve the Triple Aim: care that leads to improved clinical outcomes, better patient and family care experiences, and reduced costs. Sound familiar? If so, then it’s time to read The Patient Centered Value System: Transforming Healthcare through Co-Design. This book explains how to introduce the Patient Centered Value System in your organization to go from the current state to the ideal. The Patient Centered Value System is a three-part approach to co-designing improvements in healthcare delivery—collaborating with patients, families, and frontline providers to design the ideal state of care after listening to their wants and needs. Central to the Patient Centered Value System is seeing every care experience through the eyes of patients and families. The Patient Centered Value System is a process and performance improvement technique that consists of 1) Shadowing, 2) the Patient and Family Centered Care Methodology, and 3) Time-Driven Activity-Based Costing. Shadowing is the essential tool in the Patient Centered Value System that helps you to see every care experience from the point of view of patients and families and enabl

Service Design and Service Thinking in Healthcare and Hospital Management Book

Service Design and Service Thinking in Healthcare and Hospital Management


  • Author : Mario A. Pfannstiel
  • Publisher : Springer
  • Release Date : 2018-12-28
  • Genre: Medical
  • Pages : 535
  • ISBN 10 : 9783030007492

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Service Design and Service Thinking in Healthcare and Hospital Management Excerpt :

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.

Meaningful Healthcare Experience Design Book

Meaningful Healthcare Experience Design


  • Author : Scott Goodwin
  • Publisher : Productivity Press
  • Release Date : 2021-12-13
  • Genre: Meaning (Psychology)
  • Pages : 304
  • ISBN 10 : 0367494914

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Meaningful Healthcare Experience Design Excerpt :

A useful perspective on American healthcare, one that is designed to meet the needs of healthcare and quality professionals who are seeking a way forward for their organizations in quality and healthcare administration, is outlined in this book. The book discusses American healthcare history, the evolution of quality, and the transformative introduction of industrial quality into healthcare. It also identifies the ten key transitions through which American healthcare is currently passing and, finally, focuses on a vision of healthcare in the 21st century.

Innovations in Healthcare Design Book

Innovations in Healthcare Design


  • Author : Sara O. Marberry
  • Publisher : John Wiley & Sons
  • Release Date : 1995-06-16
  • Genre: Architecture
  • Pages : 320
  • ISBN 10 : 0471286370

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Innovations in Healthcare Design Excerpt :

This book is a selective, revised and annotated compendium of the best presentations at the prestigious National Symposium on Healthcare Design. It includes a major introduction by Wayne Ruga, the guru of international healthcare facilities design, as well as chapters on medical offices, new technologies, healing environments, and acute, long-term, ambulatory, and pediatric facilities.

Bringing User Experience to Healthcare Improvement Book

Bringing User Experience to Healthcare Improvement


  • Author : Paul Bate
  • Publisher : Radcliffe Publishing
  • Release Date : 2007
  • Genre: Medical
  • Pages : 207
  • ISBN 10 : 9781846191763

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Bringing User Experience to Healthcare Improvement Excerpt :

Offering recommendations for the future and discussion points, this book explores the underlying concepts, methods and practices for experience-based design, applying a user-focused approach to healthcare systems.

Design Tools for Evidence Based Healthcare Design Book

Design Tools for Evidence Based Healthcare Design


  • Author : Michael Phiri
  • Publisher : Routledge
  • Release Date : 2014-12-05
  • Genre: Architecture
  • Pages : 254
  • ISBN 10 : 9781317610700

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Design Tools for Evidence Based Healthcare Design Excerpt :

The growing movement towards evidence-based healthcare design has largely emphasised a change of culture and attitudes. It has advocated for new ways of working, but until now, it has not focused on equipping healthcare clients and their designers with the practical means to exploit the potential benefits from evidence-based architectural design. Development of indicators and tools that aid designers and users of the built environments in thinking about quality enhances the design process to achieve better outcomes. Importantly, design tools can support managers and designers through end-user involvement and an increased understanding of what patients and staff expect from their healthcare facilities. They can facilitate the creation of patient-centred environments which improve user satisfaction. Design Tools for Evidence-Based Healthcare Design: Discusses the tools that are being used to achieve, design quality and excellence within the context of NHS procurement systems such as PFI, Procure21 and others. Collates information that increases our understanding of these tools, in order to be able to make the best use of them Clarifies where, during the various stages of a building’s life (from inception, design, construction, occupation and re-use), these tools should be used in order to derive the benefits possible from evidence-based design Provides in one place an authoritative reference publication that will act as a memory, a user guide and manual for these design tools Illustrated with case studies from throughout the UK and written by a well-known expert in the field, this book will provide essential reading for anyone involved in healthcare design.

Meaningful Healthcare Experience Design Book

Meaningful Healthcare Experience Design


  • Author : Scott Goodwin
  • Publisher : CRC Press
  • Release Date : 2020-05-10
  • Genre: Business & Economics
  • Pages : 304
  • ISBN 10 : 9781351646628

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Meaningful Healthcare Experience Design Excerpt :

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.

Hospital and Healthcare Facility Design Book

Hospital and Healthcare Facility Design


  • Author : Richard L. Miller
  • Publisher : W. W. Norton & Company
  • Release Date : 2002
  • Genre: Architecture
  • Pages : 384
  • ISBN 10 : 0393730727

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Hospital and Healthcare Facility Design Excerpt :

A state-of-the-art blueprint for architects, planners, and hospital administrators, Hospital and Healthcare Facility Design provides innovative ideas and concrete guidelines for planning and designing facilities for the rapidly changing healthcare system.

Modern Clinic Design Book

Modern Clinic Design


  • Author : Christine Guzzo Vickery
  • Publisher : John Wiley & Sons
  • Release Date : 2015-04-20
  • Genre: Architecture
  • Pages : 336
  • ISBN 10 : 9781118765067

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Modern Clinic Design Excerpt :

Shift Clinic design to keep pace with the evolving healthcare industry Modern Clinic Design: Strategies for an Era of Change is a comprehensive guide to optimizing patient experience through the design of the built environment. Written by a team of veteran healthcare interior designers, architects, and engineers, this book addresses the impacts of evolving legislation, changing technologies, and emerging nontraditional clinic models on clinic design, and illustrates effective design strategies for any type of clinic. Readers will find innovative ideas about lean design, design for flexibility, and the use of mock-ups to prototype space plans within a clinic setting, and diagrammed examples including waiting rooms, registration desks, and exam rooms that demonstrate how these ideas are applied to real-world projects. Spurred on by recent healthcare legislation and new technological developments, clinics can now offer a greater variety of services in a greater variety of locations. Designers not only need to know the different requirements for each of these spaces, but also understand how certain design strategies affect the patient's experience in the space. This book explores all aspects of clinic design, and describes how aesthetics and functionality can merge to provide a positive experience for patients, staff, and healthcare providers. Understand how recent industry developments impact facility design Learn how design strategies can help create a positive patient experience Examine emerging clinic models that are becoming increasingly prevalent Analyze the impact of technology on clinic design A well-designed clinic is essential for the well-being of the patients and health care providers that occupy the space every day. The healthcare industry is shifting, and the healthcare design industry must shift with it to continue producing spaces that are relevant to ever-evolving patient and worker needs. For complete guidance toward the role of design, Modern Clinic D

Humanizing Healthcare     Human Factors for Medical Device Design Book

Humanizing Healthcare Human Factors for Medical Device Design


  • Author : Russell J. Branaghan
  • Publisher : Springer Nature
  • Release Date : 2021-02-21
  • Genre: Technology & Engineering
  • Pages : 395
  • ISBN 10 : 9783030644338

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Humanizing Healthcare Human Factors for Medical Device Design Excerpt :

This book introduces human factors engineering (HFE) principles, guidelines, and design methods for medical device design. It starts with an overview of physical, perceptual, and cognitive abilities and limitations, and their implications for design. This analysis produces a set of human factors principles that can be applied across many design challenges, which are then applied to guidelines for designing input controls, visual displays, auditory displays (alerts, alarms, warnings), and human-computer interaction. Specific challenges and solutions for various medical device domains, such as robotic surgery, laparoscopic surgery, artificial organs, wearables, continuous glucose monitors and insulin pumps, and reprocessing, are discussed. Human factors research and design methods are provided and integrated into a human factors design lifecycle, and a discussion of regulatory requirements and procedures is provided, including guidance on what human factors activities should be conducted when and how they should be documented. This hands-on professional reference is an essential introduction and resource for students and practitioners in HFE, biomedical engineering, industrial design, graphic design, user-experience design, quality engineering, product management, and regulatory affairs. Teaches readers to design medical devices that are safer, more effective, and less error prone; Explains the role and responsibilities of regulatory agencies in medical device design; Introduces analysis and research methods such as UFMEA, task analysis, heuristic evaluation, and usability testing.