Difficult Conversations Book
Score: 4
From 13 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Penguin Group USA
  • Release Date : 2000
  • Genre: Business & Economics
  • Pages : 250
  • ISBN 10 : 014028852X

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Difficult Conversations Book Description :

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

Difficult Conversations Book
Score: 3.5
From 4 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Penguin
  • Release Date : 2010-11-02
  • Genre: Psychology
  • Pages : 352
  • ISBN 10 : 9781101496763

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Difficult Conversations Book Description :

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations Book
Score: 4
From 11 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Gardners Books
  • Release Date : 2000
  • Genre: Psychology
  • Pages : 250
  • ISBN 10 : 014027782X

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Difficult Conversations Book Description :

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Difficult Conversations Book
Score: 4
From 11 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher :
  • Release Date : 1999
  • Genre: Interpersonal communication
  • Pages : 250
  • ISBN 10 : 0718143612

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Difficult Conversations Book Description :

Difficult Conversations Book
Score: 4.5
From 19 Ratings

Difficult Conversations


  • Author : Douglas F. Stone
  • Publisher : Penguin
  • Release Date : 2000
  • Genre: Business & Economics
  • Pages : 250
  • ISBN 10 : 014028852X

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Difficult Conversations Book Description :

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.

Effective Difficult Conversations Book

Effective Difficult Conversations


  • Author : Catherine Soehner
  • Publisher : American Library Association
  • Release Date : 2016-11-11
  • Genre: Language Arts & Disciplines
  • Pages : 128
  • ISBN 10 : 9780838915271

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Effective Difficult Conversations Book Description :

In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward.Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

Difficult Conversations  HBR 20 Minute Manager Series  Book

Difficult Conversations HBR 20 Minute Manager Series


  • Author : Harvard Business Review
  • Publisher : Harvard Business Review Press
  • Release Date : 2016-01-26
  • Genre: Business & Economics
  • Pages : 128
  • ISBN 10 : 9781633690790

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Difficult Conversations HBR 20 Minute Manager Series Book Description :

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Difficult Conversations by Douglas Stone  Bruce Patton  and Sheila Heen  Summary  Book

Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary


  • Author : QuickRead
  • Publisher : QuickRead.com
  • Release Date :
  • Genre: Study Aids
  • Pages :
  • ISBN 10 :

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Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary Book Description :

Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations.

How to Have That Difficult Conversation You ve Been Avoiding Book
Score: 4.5
From 10 Ratings

How to Have That Difficult Conversation You ve Been Avoiding


  • Author : Henry Cloud
  • Publisher : Zondervan
  • Release Date : 2009-05-18
  • Genre: Religion
  • Pages : 320
  • ISBN 10 : 9780310319641

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How to Have That Difficult Conversation You ve Been Avoiding Book Description :

A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to:• Show how healthy confrontation can improve relationships• Present the essentials of a good boundary-setting conversation• Provide tips on preparing for the conversation• Show how to tell people what you want, stop bad behavior, and deal with counterattack• Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more!

Difficult Conversations Book

Difficult Conversations


  • Author : Anne Dickson
  • Publisher : Piatkus
  • Release Date : 2006-06-08
  • Genre: Self-Help
  • Pages : 256
  • ISBN 10 : 0749926759

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Difficult Conversations Book Description :

Every one of us faces the need to speak up in difficult situations at some time. We may not like doing it, but not speaking up usually makes matters worse. So how do you communicate to your partner that something they do drives you mad, without it ending in a row? How do you correct or criticise a colleague without generating repercussions that you'll regret? How do you tell someone clearly of a decision that you know will cause disappointment or provoke strong disagreement? How do you handle conflict? Anne Dickson tells you how. She describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will help you to transform the situation. You'll discover how to:·communicate directly and honestly - without damaging your relationships· keep to your point - without backing down or getting into a fight· initiate a discussion - without encountering resistance or attack· offer criticism - without antagonising the other person· manage your anxiety - and develop genuine confidence in your authority· and much, much more.

How to Have That Difficult Conversation Book

How to Have That Difficult Conversation


  • Author : Henry Cloud
  • Publisher : Zondervan
  • Release Date : 2015-08-04
  • Genre: Self-Help
  • Pages : 320
  • ISBN 10 : 9780310343806

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How to Have That Difficult Conversation Book Description :

Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships Present the essentials of a good boundary-setting conversation Provide tips on preparing for the conversation Show how to tell people what you want, stop bad behavior, and deal with counterattack Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! This book is a practical handbook on positive confrontation that will help you finally have that difficult conversation you've been avoiding. Includes a discussion guide.

Difficult Conversations in Medicine Book

Difficult Conversations in Medicine


  • Author : Elisabeth Macdonald
  • Publisher : Oxford University Press, USA
  • Release Date : 2004
  • Genre: Medical
  • Pages : 231
  • ISBN 10 : 0198527748

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Difficult Conversations in Medicine Book Description :

This text covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and conversations with patients from different cultural backgrounds.

10 Rules for Talking Book

10 Rules for Talking


  • Author : Tim Harkness
  • Publisher : Kings Road Publishing
  • Release Date : 2020-06-25
  • Genre: Psychology
  • Pages : 320
  • ISBN 10 : 9781788702676

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10 Rules for Talking Book Description :

Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward? 10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.

Difficult Conversations Book

Difficult Conversations


  • Author : Anni K. Reinking
  • Publisher : Rowman & Littlefield
  • Release Date : 2019-05-17
  • Genre: Education
  • Pages : 122
  • ISBN 10 : 9781475845860

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Difficult Conversations Book Description :

This is a great resource for teachers and administrators to communicate more effectively.

Failure to Communicate Book

Failure to Communicate


  • Author : Holly Weeks
  • Publisher : Harvard Business Press
  • Release Date : 2010-05-20
  • Genre: Business & Economics
  • Pages : 256
  • ISBN 10 : 9781422166451

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Failure to Communicate Book Description :

Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies -- in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. Drawing on her many years as a consultant and coach to leaders and executives, the author explains: · Why we turn to ineffective tactics when the heat is on · How to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in · Ways to regain your balance and inject respect into stressful conversations, even when you've been confronted, infuriated, or wronged · Strategies for mitigating aggression and defensiveness, and for clearing the fog of misconceptions · How to get through the hardest conversations with your reputation and relationships intact Using proven techniques paired with detailed real-life examples, Weeks equips you with the strategies and practices you need to transform even the toughest conversations.