The Complete Guide to Knowledge Management Book

The Complete Guide to Knowledge Management


  • Author : Edna Pasher
  • Publisher : John Wiley & Sons
  • Release Date : 2011-02-08
  • Genre: Business & Economics
  • Pages : 224
  • ISBN 10 : 9780470881293

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The Complete Guide to Knowledge Management Excerpt :

A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.

Knowledge Management in Theory and Practice  third edition Book

Knowledge Management in Theory and Practice third edition


  • Author : Kimiz Dalkir
  • Publisher : MIT Press
  • Release Date : 2017-12-22
  • Genre: Business & Economics
  • Pages : 552
  • ISBN 10 : 9780262342803

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Knowledge Management in Theory and Practice third edition Excerpt :

A new, thoroughly updated edition of a comprehensive overview of knowledge management (KM), covering theoretical foundations, the KM process, tools, and professions. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This textbook and professional reference offers a comprehensive overview of the field. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it describes KM theory and practice at the individual, community, and organizational levels. Chapters cover such topics as tacit and explicit knowledge, theoretical modeling of KM, the KM cycle from knowledge capture to knowledge use, KM tools, KM assessment, and KM professionals. This third edition has been completely revised and updated to reflect advances in the dynamic and emerging field of KM. The specific changes include extended treatment of tacit knowledge; integration of such newer technologies as social media, visualization, mobile technologies, and crowdsourcing; a new chapter on knowledge continuity, with key criteria for identifying knowledge at risk; material on how to identify, document, validate, share, and implement lessons learned and best practices; the addition of new categories of KM jobs; and a new emphasis on the role of KM in innovation. Supplementary materials for instructors are available online.

Knowledge Management Book
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Knowledge Management


  • Author : Klaus North
  • Publisher : Springer
  • Release Date : 2018-04-03
  • Genre: Business & Economics
  • Pages : 344
  • ISBN 10 : 9783319599786

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Knowledge Management Excerpt :

This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework. The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.

Knowledge Management Book

Knowledge Management


  • Author : Peter Massingham
  • Publisher : SAGE
  • Release Date : 2019-10-07
  • Genre: Business & Economics
  • Pages : 528
  • ISBN 10 : 9781526417268

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Knowledge Management Excerpt :

An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting. Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field. Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts. The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools. Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.

The New Knowledge Management Book

The New Knowledge Management


  • Author : Mark W. McElroy
  • Publisher : Routledge
  • Release Date : 2010-02-17
  • Genre: Business & Economics
  • Pages : 208
  • ISBN 10 : 9781136356568

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The New Knowledge Management Excerpt :

'The New Knowledge Management' is the story of the birth of "second-generation knowledge management," told from the perspective of one its chief architects, Mark W. McElroy. Unlike its first-generation cousin, second-generation Knowledge Management seeks to enhance knowledge production, not just knowledge sharing. As a result, 'The New Knowledge Management' expands the overall reach of knowledge management to include "innovation management" for the very first time. 'The New Knowledge Management' introduces the concept of "second-generation knowledge management" to the business community. Mark W. McElroy has assembled a collection of his own essays, written over the past four years, chronicling the development of related thinking in the field. Unlike first-generation KM, mainly focusing on value derived from knowledge sharing, second-generation thinking formally adds knowledge making to the scope of KM. In this way second-generation KM expands the overall reach of KM to include "innovation management" for the very first time. 'The New Knowledge Management' finally begins to bridge the gap between KM and the field of organizational learning, which up until now have been viewed as miles apart.

Information and Knowledge Management Book

Information and Knowledge Management


  • Author : Elearn
  • Publisher : Routledge
  • Release Date : 2008-12-22
  • Genre: Business & Economics
  • Pages : 112
  • ISBN 10 : 9780080557472

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Information and Knowledge Management Excerpt :

This book explores the managerial roles and responsibilities with regard to safety. Applying key legal requirements to the workplace, it looks at how workplace facilities are managed and how materials and equipment are used, stored and maintained for optimum effectiveness. It not only aids organisations to achieve success, but to maintain it.

Knowledge Retention Book

Knowledge Retention


  • Author : Jay Liebowitz
  • Publisher : CRC Press
  • Release Date : 2008-08-14
  • Genre: Business & Economics
  • Pages : 144
  • ISBN 10 : 1420064665

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Knowledge Retention Excerpt :

As baby boomers approach retirement age and the work patterns of younger workers constantly change, many organizations worldwide are experiencing a far-reaching knowledge bleed. Therefore, it is imperative that organizations find ways to best leverage and retain that vital knowledge before workers leave the organization and attrition occurs. Answers the Call of Businesses Worldwide In light of global workforce changes, many organizations’ are faced with a dilemma – how to maintain the right set of people at the right time in order to meet the company’s long-term goals and vision. Knowledge Retention: Strategies and Solutions supplies the answer in the form of strategic human capital management. Written by one of the most sought after knowledge management experts, this easy-to-read, concise guide helps companies adopt proven retention strategies and techniques to capture and share knowledge which is otherwise at risk of being lost in transition. The text also discusses key case studies by leading organizations applying knowledge retention strategies. Build Institutional Memory and Social Networks Addresses These Important Questions: How do you know what knowledge is important to capture? What is the best approach to developing a knowledge retention framework? How do you calculate the loss of knowledge? What are the appropriate steps once the damage is assessed? How do you identify knowledge flows and gaps in an organization? Since you never know when someone will retire or move on, the book emphasizes the importance of minimizing business disruption and accelerating competency development. Operating around four key framework pillars – competency, performance, knowledge, and change management – this text demonstrates why a knowledge-retention strategy should be woven into an organization’s fabric from day one.

Knowledge Management Book

Knowledge Management


  • Author : Shaofeng Liu
  • Publisher : Kogan Page Publishers
  • Release Date : 2020-01-03
  • Genre: Business & Economics
  • Pages : 384
  • ISBN 10 : 9780749496876

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Knowledge Management Excerpt :

As knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage. This textbook offers an interdisciplinary approach to knowledge management written specifically for postgraduate students in business and management schools. Knowledge Management presents classic and advanced concepts, models and frameworks using a clear logical structure, which covers building knowledge competence, the knowledge lifecycle, and integration of knowledge management with business decision making. An overall framework illustrates links between chapters and ensures readers can gain a body of actionable knowledge rather than learning isolated, uncontextualized topics. Based on cutting-edge research findings and covering the most advanced IT and IS technologies, this book emphasises the need for knowledge management to span boundaries across organizations, supply chains and partnerships, rather than being limited to individual learning and sharing within businesses. Knowledge Management is international in scope and includes real world case studies and role play scenarios to show how theories are applied in practice, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking. This indispensable text provides a dynamic picture of the evolution of knowledge management and demonstrates its full potential to enable better business decisions. Accompanying online resources include PowerPoint slides for lecturers and exercise questions for students.

Social Knowledge Management in Action Book

Social Knowledge Management in Action


  • Author : Remko Helms
  • Publisher : Springer
  • Release Date : 2017-02-23
  • Genre: Business & Economics
  • Pages : 167
  • ISBN 10 : 9783319451336

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Social Knowledge Management in Action Excerpt :

Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of socializing for sharing and creating knowledge. Social media are becoming very popular as individuals and also organizations learn how to use it. The primary applications of social media in a business context are marketing and recruitment. But there is also a huge potential for knowledge management in these organizations. For example, wikis can be used to collect organizational knowledge and social networking tools, which leads to exchanging new ideas and innovation. The interesting part of social media is that, by using them, one immediately starts to generate content that can be useful for the organization. Hence, they naturally combine the codification and personalisation approaches to KM. This book aims to provide an overview of new and innovative applications of social media and to report challenges that need to be solved. One example is the watering down of knowledge as a result of the use of organizational social media (Von Krogh, 2012).

Handbook of Research on Knowledge Management for Contemporary Business Environments Book

Handbook of Research on Knowledge Management for Contemporary Business Environments


  • Author : Malheiro, Armando
  • Publisher : IGI Global
  • Release Date : 2018-05-25
  • Genre: Business & Economics
  • Pages : 438
  • ISBN 10 : 9781522537267

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Handbook of Research on Knowledge Management for Contemporary Business Environments Excerpt :

Information is considered essential in every business model, which is why staying abreast of the latest resources can help combat many challenges and aid businesses in creating a synthesis between people and information, keeping up with evolving technologies, and keeping data accurate and secure. The Handbook of Research on Knowledge Management for Contemporary Business Environments is a critical scholarly publication that examines the management of knowledge resources in modern business contexts. Including a wide range of topics such as information systems, sustainable competitive advantage, and knowledge sharing, this publication is a vital reference source for managers, academicians, researchers, and students seeking current research on strategies that are able to manage the information in more than one context for present and future generations.

Knowledge Management  Linchpin of Change Book

Knowledge Management Linchpin of Change


  • Author : Sylvia P Webb
  • Publisher : Routledge
  • Release Date : 2017-10-03
  • Genre: Language Arts & Disciplines
  • Pages : 76
  • ISBN 10 : 9781351227209

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Knowledge Management Linchpin of Change Excerpt :

This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice.Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

Healthcare Knowledge Management Primer Book

Healthcare Knowledge Management Primer


  • Author : Nilmini Wickramasinghe
  • Publisher : Routledge
  • Release Date : 2009-05-15
  • Genre: Business & Economics
  • Pages : 224
  • ISBN 10 : 9781135847449

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Healthcare Knowledge Management Primer Excerpt :

Quality care of patients requires evaluating large amounts of data at the right time and place and in the correct context. With the advent of electronic health records, data warehouses now provide information at the point of care and facilitate a continuous learning environment in which lessons learned can provide updates to clinical, administrative, and financial processes. Given the advancement of the information tools and techniques of today’s knowledge economy, utilizing these resources are imperative for effective healthcare. Thus, the principles of Knowledge Management (KM) are now essential for quality healthcare management. The Healthcare Knowledge Management Primer explores and explains essential KM principles in healthcare settings in an introductory and easy to understand fashion. This concise book is ideal for both students and professionals who need to learn more about key aspects of the KM field as it pertains to effecting superior healthcare delivery. It provides readers with an understanding of approaches to KM by examining the purpose and nature of its key components and demystifies the KM field by explaining in an accessible manner the key concepts of KM tools, strategies and techniques, and their benefits to contemporary healthcare organizations.

Applying Knowledge Management to Build to Order Processes in Manufacturing and Service Companies Book

Applying Knowledge Management to Build to Order Processes in Manufacturing and Service Companies


  • Author : Dr. Thomas Zachariah
  • Publisher : diplom.de
  • Release Date : 2017-02-01
  • Genre: Business & Economics
  • Pages : 80
  • ISBN 10 : 9783960676164

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Applying Knowledge Management to Build to Order Processes in Manufacturing and Service Companies Excerpt :

Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.

17th International Conference on Intellectual Capital  Knowledge Management   Organisational Learning Book

17th International Conference on Intellectual Capital Knowledge Management Organisational Learning


  • Author : Anthony Wensley
  • Publisher : Academic Conferences International limited
  • Release Date : 2020-10-15
  • Genre: Business & Economics
  • Pages : null
  • ISBN 10 : 9781912764730

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17th International Conference on Intellectual Capital Knowledge Management Organisational Learning Excerpt :

These proceedings represent the work of contributors to the 17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2020), hosted by ACI and the University of Toronto, Canada on 15-16 October 2020. The Conference Chairs are Dr. Anthony Wensley, from the University of Toronto and Dr. Max Evans, from McGill University. The Programme Chair is Dr. Ilja Frissen from McGill University.

Creating the Discipline of Knowledge Management Book

Creating the Discipline of Knowledge Management


  • Author : Michael Stankosky
  • Publisher : Routledge
  • Release Date : 2005-04-18
  • Genre: Business & Economics
  • Pages : 256
  • ISBN 10 : 9781136413544

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Creating the Discipline of Knowledge Management Excerpt :

In this book Dr. Michael Stankosky, founder of the first doctoral program in knowledge management, sets out to provide a rationale and solid research basis for establishing Knowledge Management (KM) as an academic discipline. While it is widely known that Knowledge is the driver of our knowledge economy, Knowledge Management does not yet have the legitimacy that only rigorous academic research can provide. This book lays out the argument for KM as a separate academic discipline, with its own body of knowledge (theoretical constructs), guiding principles, and professional society. In creating an academic discipline, there has to be a widely accepted theoretical construct, arrived at by undergoing scholarly scientific investigation and accompanying rigor. This construct becomes the basis for an academic curriculum, and proven methodologies for practice. Thus, the chapters in this book bridge theory and practice, providing guiding principles to those embarking on or evaluating the merits of a KM program. As a methodology itself for undertaking the development of a body of knowledge, a KM Research Map was developed to guide scholars, researchers, and practitioners. This book presents this map, and showcases cutting-edge scholarship already performed in this nascent field by including the dissertation results of eleven KM scholar/practitioners.