Managing Interpersonal Conflict Book

Managing Interpersonal Conflict


  • Author : William A. Donohue
  • Publisher : SAGE
  • Release Date : 1992-07
  • Genre: Family & Relationships
  • Pages : 171
  • ISBN 10 : 0803933126

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Managing Interpersonal Conflict Excerpt :

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Managing Interpersonal Conflict Book

Managing Interpersonal Conflict


  • Author : Nancy A. Burrell
  • Publisher : Routledge
  • Release Date : 2014-02-05
  • Genre: Language Arts & Disciplines
  • Pages : 328
  • ISBN 10 : 9781136514098

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Managing Interpersonal Conflict Excerpt :

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

Personal Conflict Management Book

Personal Conflict Management


  • Author : Suzanne Mccorkle
  • Publisher : Routledge
  • Release Date : 2015-08-27
  • Genre: Language Arts & Disciplines
  • Pages : 360
  • ISBN 10 : 9781317345800

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Personal Conflict Management Excerpt :

Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.

Managing Conflict in Organizations Book

Managing Conflict in Organizations


  • Author : M. Afzalur Rahim
  • Publisher : Routledge
  • Release Date : 2017-07-12
  • Genre: Business & Economics
  • Pages : 311
  • ISBN 10 : 9781351507271

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Managing Conflict in Organizations Excerpt :

After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations. Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.

The Big Book of Conflict Resolution Games  Quick  Effective Activities to Improve Communication  Trust and Collaboration Book

The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration


  • Author : Mary Scannell
  • Publisher : McGraw Hill Professional
  • Release Date : 2010-05-28
  • Genre: Business & Economics
  • Pages : 240
  • ISBN 10 : 9780071743662

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The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration Excerpt :

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Interpersonal Conflict Book

Interpersonal Conflict


  • Author : William W. Wilmot
  • Publisher : College Ie Overruns
  • Release Date : 2017-07-08
  • Genre: Conflict (Psychology)
  • Pages : 416
  • ISBN 10 : 1260083543

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Interpersonal Conflict Excerpt :

Interpersonal Conflict Book

Interpersonal Conflict


  • Author : Karen Weixel Dixon
  • Publisher : Routledge
  • Release Date : 2016-11-25
  • Genre: Psychology
  • Pages : 136
  • ISBN 10 : 9781317234982

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Interpersonal Conflict Excerpt :

Interpersonal Conflict provides a psychotherapeutic and philosophical understanding of the nature of interpersonal conflict. Arguing that facilitating conflict resolution has little to do with objective logic or rationale, and everything to do with personal (and cultural) values and aspirations, Karen Weixel-Dixon uses the lens of existential psychotherapy to provide innovative skills for conflict management. The book offers a deeper understanding of those theories and practices surrounding currently held perspectives on conflict, and extends the repertoire of communication skills relevant to difficult interpersonal situations, offering theoretical and practical input into the possibilities of reaching a therapeutic result. Interpersonal Conflict will be an engaging and informative guide for professionals in psychotherapy, health, HR, legal and teaching professions working with conflict, as well as students taking courses involving conflict resolution.

Inter act Book

Inter act


  • Author : Kathleen S. Verderber
  • Publisher : Oxford University Press, USA
  • Release Date : 2004
  • Genre: Language Arts & Disciplines
  • Pages : 443
  • ISBN 10 : 019516847X

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Inter act Excerpt :

"Inter-Act" has long been a leading text in the interpersonal communications market. For the 10th edition of the text, the Verderbers continue to present readers with a strong framework of communication skills, supported by conclusions drawn from contemporary research and theoretical work done by scholars working in the field. Real-life examples and scenarios bring the skills and concepts presented to life. This balanced text should help students to develop an effective interpersonal communication style.

Managing Interpersonal Conflict Book

Managing Interpersonal Conflict


  • Author : Nancy A. Burrell
  • Publisher : Routledge
  • Release Date : 2014-02-05
  • Genre: Language Arts & Disciplines
  • Pages : 328
  • ISBN 10 : 9781136514104

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Managing Interpersonal Conflict Excerpt :

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

Managing Interpersonal Conflict Book

Managing Interpersonal Conflict


  • Author : William A. Donohue
  • Publisher : SAGE Publications
  • Release Date : 1992-07-01
  • Genre: Language Arts & Disciplines
  • Pages : 171
  • ISBN 10 : 9781452246000

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Managing Interpersonal Conflict Excerpt :

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Competence in Interpersonal Conflict Book

Competence in Interpersonal Conflict


  • Author : William R. Cupach
  • Publisher : Waveland Press
  • Release Date : 2009-11-06
  • Genre: Language Arts & Disciplines
  • Pages : 347
  • ISBN 10 : 9781478608431

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Competence in Interpersonal Conflict Excerpt :

Extensively updated with expanded and newly added chapters, the second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. Although no checklist of communication behaviors can guarantee success, the authors offer constructive guidelines that provide a basis for grappling with future conflicts in five unique settings: intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical. Conflict between people is a natural feature of the human condition; when people interact and form relationships, conflicts inevitably emerge. How individuals manage conflict, and how they perceive both the opportunities and challenges it provides, will define their interpersonal relationships in more ways than any other kind of interaction behavior. Collaboration and adaptation are the hallmarks of a competent communicator, therefore how partners communicate during conflict can be more important than the frequency of their disagreements.

Conflict Management and Intercultural Communication Book

Conflict Management and Intercultural Communication


  • Author : Xiaodong Dai
  • Publisher : Routledge
  • Release Date : 2017-02-21
  • Genre: Business & Economics
  • Pages : 318
  • ISBN 10 : 9781351971485

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Conflict Management and Intercultural Communication Excerpt :

In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Conflict Communication Book

Conflict Communication


  • Author : Kristin Leigh Davis
  • Publisher : Cognella Academic Pub
  • Release Date : 2013-01-09
  • Genre: Family & Relationships
  • Pages : 234
  • ISBN 10 : 160927864X

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Conflict Communication Excerpt :

This unique anthology in the field of interpersonal communication comprises both scholarly articles and book chapters from the disciplines of human communication, psychology, marriage and family therapy, and business.

Interactive Evaluation Practice Book

Interactive Evaluation Practice


  • Author : Jean A. King
  • Publisher : SAGE Publications
  • Release Date : 2012-04-12
  • Genre: Social Science
  • Pages : 456
  • ISBN 10 : 9781483313733

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Interactive Evaluation Practice Excerpt :

You've taken your introduction to evaluation course and are about to do your first evaluation project. Where do you begin? Interactive Evaluation Practice: Managing the Interpersonal Dynamics of Program Evaluation helps bridge the gap between the theory of evaluation and its practice, giving students the specific skills they need to use in different evaluation settings. Jean A. King and Laurie Stevahn present readers with three organizing frameworks (derived from social interdependence theory from social psychology, evaluation use research, and the evaluation capacity building literature) for thinking about evaluation practice. These frameworks help readers track the various skills or strategies to use for distinctive evaluation situations. In addition, the authors provide explicit advice about how to solve specific evaluation problems. Numerous examples throughout the text bring interactive practice to life in a variety of settings.

HBR Guide to Dealing with Conflict  HBR Guide Series  Book
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HBR Guide to Dealing with Conflict HBR Guide Series


  • Author : Amy Gallo
  • Publisher : Harvard Business Review Press
  • Release Date : 2017-03-14
  • Genre: Business & Economics
  • Pages : 224
  • ISBN 10 : 9781633692169

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HBR Guide to Dealing with Conflict HBR Guide Series Excerpt :

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.