Managing Your Library and its Quality Book

Managing Your Library and its Quality


  • Author : Núria Balagué
  • Publisher : Elsevier
  • Release Date : 2011-08-22
  • Genre: Language Arts & Disciplines
  • Pages : 230
  • ISBN 10 : 9781780632797

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Managing Your Library and its Quality Excerpt :

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries

Integrating Total Quality Management in a Library Setting Book

Integrating Total Quality Management in a Library Setting


  • Author : Susan Jurow
  • Publisher : Routledge
  • Release Date : 2013-04-15
  • Genre: Business & Economics
  • Pages : 214
  • ISBN 10 : 9781135022907

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Integrating Total Quality Management in a Library Setting Excerpt :

Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on qua

Quality and the Academic Library Book

Quality and the Academic Library


  • Author : Jeremy Atkinson
  • Publisher : Chandos Publishing
  • Release Date : 2016-02-24
  • Genre: Language Arts & Disciplines
  • Pages : 336
  • ISBN 10 : 9780081001349

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Quality and the Academic Library Excerpt :

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries

The Quality Library Book

The Quality Library


  • Author : Sara Laughlin
  • Publisher : ALA Editions
  • Release Date : 2008-04-15
  • Genre: Business & Economics
  • Pages : 164
  • ISBN 10 : UOM:39015077673187

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The Quality Library Excerpt :

Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes.

Information Quality Management Book

Information Quality Management


  • Author : Latif Al-Hakim
  • Publisher : IGI Global
  • Release Date : 2007-01-01
  • Genre: Business & Economics
  • Pages : 326
  • ISBN 10 : 9781599040240

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Information Quality Management Excerpt :

Technologies such as the Internet and mobile commerce bring with them ubiquitous connectivity, real-time access, and overwhelming volumes of data and information. The growth of data warehouses and communication and information technologies has increased the need for high information quality management in organizations. Information Quality Management: Theory and Applications provides solutions to information quality problems becoming increasingly prevalent.Information Quality Management: Theory and Applications provides insights and support for professionals and researchers working in the field of information and knowledge management, information quality, practitioners and managers of manufacturing, and service industries concerned with the management of information.

Mergers and Alliances Book

Mergers and Alliances


  • Author : Anne Woodsworth
  • Publisher : Emerald Group Publishing
  • Release Date : 2013-06-26
  • Genre: Language Arts & Disciplines
  • Pages : 355
  • ISBN 10 : 9781781904794

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Mergers and Alliances Excerpt :

Volume 36 of Advances in Librarianship seeks to provide a broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations, and descriptions of the factors which contributed to less successful efforts at consolidation.

Automated Cataloging Book

Automated Cataloging


  • Author : Association of Research Libraries. Office of University Library Management Studies
  • Publisher : Association of Research Libr
  • Release Date : 1978
  • Genre: Academic libraries
  • Pages : 134
  • ISBN 10 : UOM:39015010321043

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Automated Cataloging Excerpt :

The Library in the Twenty first Century Book

The Library in the Twenty first Century


  • Author : Peter Brophy
  • Publisher : Facet Publishing
  • Release Date : 2007
  • Genre: Language Arts & Disciplines
  • Pages : 265
  • ISBN 10 : 9781856046060

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The Library in the Twenty first Century Excerpt :

Social, cultural and technological developments are revolutionizing library services. The way ahead for the profession is now generally seen as a practical blend of traditional and electronic materials with integrated support services which fit seamlessly into users' normal ways of working. This is leading to a fundamental rethinking of the role of the library in society. Drawing on the author's recent research, this timely second edition of The Library in the Twenty-first Century offers a clear new model of how traditional and electronic sources can co-exist in the library of the future, building on the previous work by focusing on the library as a vehicle for encouraging creativity as well as a provider of information resources. It is now commonplace that libraries have a major role to play as expert intermediaries, helping users to gain access to the tools needed for effective acquisition and use of information, within the broader context of the networked information world. But it is beginning to be recognized that they still have a profounder role within their communities, and this book emphasizes that beyond the intermediary role is the vital requirement to promote understanding and engagement. Written by one of our most experienced librarians and drawing on a range of international research and development experience, this authoritative work offers the following topics: libraries in the modern world the view from the sectors cross-sectoral models the profession's view digital libraries what is a good library? linking users to resources beyond the intermediary the library user the information universe. Readership: This incisive text, supported by an extensive glossary and bibliography, proposes a practical agenda of issues for the information profession to tackle, and is essential reading for both established library practitioners and LIS students, as well as for library managers and administrators across all sectors.

The Story Biz Handbook  How to Manage Your Storytelling Career from the Desk to the Stage Book

The Story Biz Handbook How to Manage Your Storytelling Career from the Desk to the Stage


  • Author : Dianne de Las Casas
  • Publisher : ABC-CLIO
  • Release Date : 2008-09-30
  • Genre: Language Arts & Disciplines
  • Pages : 408
  • ISBN 10 : 9780313363801

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The Story Biz Handbook How to Manage Your Storytelling Career from the Desk to the Stage Excerpt :

Beginning with wonderful tips and advice about the art and presentation of storytelling, this is a complete resource about how to build a storytelling career. Storytellers come to their careers centered on the stories they love and soon realize that in order to make a living at what they love, they must build a business. This in-depth book tells them just how and what to do in every detail, from choosing a sound system to building a website to using podcasts and setting up an office. Resource lists and tried and true ideas abound as the author shares her marketing and business success story throughout. Each chapter is a story in itself, beginning and ending with different traditional folktale openings and closings. There is even a chapter on how to plan for retirement.

A Subject Guide to Quality Web Sites Book

A Subject Guide to Quality Web Sites


  • Author : Paul R. Burden
  • Publisher : Scarecrow Press
  • Release Date : 2010-07-17
  • Genre: Reference
  • Pages : 779
  • ISBN 10 : 0810876957

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A Subject Guide to Quality Web Sites Excerpt :

The Web is always moving, always changing. As some Web sites come, others go, but the most effective sites have been well established. A Subject Guide to Quality Web Sites provides a list of key web sites in various disciplines that will assist researchers with a solid starting point for their queries. The sites included in this collection are stable and have librarian tested high-quality information: the most important attribute information can have.

The Quality Management Sourcebook Book

The Quality Management Sourcebook


  • Author : Christine Avery
  • Publisher : Routledge
  • Release Date : 2002-09-11
  • Genre: Business & Economics
  • Pages : 711
  • ISBN 10 : 9781134840243

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The Quality Management Sourcebook Excerpt :

The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

Air Quality Management Book

Air Quality Management


  • Author : Suresh T. Nesaratnam
  • Publisher : John Wiley & Sons
  • Release Date : 2014-03-20
  • Genre: Technology & Engineering
  • Pages : 208
  • ISBN 10 : 9781118863893

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Air Quality Management Excerpt :

Designed to accompany the new Open University course in Environmental Monitoring and Protection, this is one of four new titles which will equip the reader with the tools to undertake Environmental Impact Assessments (EIAs). Used in planning, decision-making and management, EIAs review both the theoretical principles and environmental considerations of engineering and environmental projects to help steer fundamental legislation in the right direction. Air Quality Management begins with an introduction to the atmosphere around us and the units of concentration. It then discusses the importance of meteorology and the part it plays in air quality, before detailing the main types of air pollutants, their sources, and their effects on humans and their environments. Further chapters discuss measurement technologies and systems, as well as a selection of control and elimination methods. Finally, the book details methods of modelling atmospheric dispersion. Discover our e-book series on Environmental Monitoring and Protection, published in partnership with The Open University! Find out more about the series editors, the titles in the series and their focus on water, noise, air and waste, and The Open University courses in Environmental Management. Visit www.wiley.com/go/ouebookseries

Library and Information Center Management  9th Edition Book
Score: 2.5
From 2 Ratings

Library and Information Center Management 9th Edition


  • Author : Barbara B. Moran
  • Publisher : ABC-CLIO
  • Release Date : 2017-11-16
  • Genre: Language Arts & Disciplines
  • Pages : 548
  • ISBN 10 : 9781440854484

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Library and Information Center Management 9th Edition Excerpt :

This essential, single-volume textbook supplies a comprehensive introduction to library management that addresses all the functions of management, specifically within the ever-evolving modern library environment. • The latest edition of a best-selling core management text—now in its ninth edition—covering all the management functions of libraries and information centers • Supplies new discussion topics, examples of management challenges, and case studies • Provides a global perspective on library management • Contains new discussion topics and case studies and offers supplementary online materials • Includes "Chapter Takeaways," a list of topics that the reader should understand after reading the chapter; "Management on the Job" sections referencing a specific journal article that demonstrates the chapter topic; and "Talk about It" and "Practice Your Skills" segments that offer readers a chance to demonstrate what they are learning