Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Mohamed S. Abdel Wahab
  • Publisher : Eleven International Pub
  • Release Date : 2012-01
  • Genre: Law
  • Pages : 571
  • ISBN 10 : 9490947253

Online Dispute Resolution Book Description :

This book provides a state-of-the-art overview and assessment of the status quo and future of the Online Dispute Resolution (ODR) field. International, comparative, and interdisciplinary approaches have been utilized. Written by leading ODR scholars, the first part of the book includes an in-depth assessment of ODR, its applications, and its future in a comparative and analytical context. The second section offers a regional oriented approach, where the prospects, challenges, and success of ODR - and its applications in the North America, Latin America, Africa, Australia, Europe, and Asia - are mapped and fully addressed. The book is a must read text by scholars, practitioners, academics, and researchers in the dispute resolution and information technology field.

Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Ethan Katsh
  • Publisher : Jossey-Bass
  • Release Date : 2001-05-23
  • Genre: Law
  • Pages : 240
  • ISBN 10 : 0787956767

Online Dispute Resolution Book Description :

An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect the role of those who are concerned with dispute resolution just as it has brought changes to those who practice law, sell stocks, or run for office. For those who see the value of technology as a critical building block in the future of dispute resolution, Online Dispute Resolution will be an indispensable resource.

Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Gabrielle Kaufmann-Kohler
  • Publisher : Kluwer Law International B.V.
  • Release Date : 2004-01-01
  • Genre: Law
  • Pages : 384
  • ISBN 10 : 9789041123183

Online Dispute Resolution Book Description :

In a world governed by speed, the Internet plays a growing role in many of today's innovations, and the resolution of disputes using electronic means of communication may soon be part of everyday legal practice. This book offers a survey of the current state of play in online dispute resolution, from the methods and information technology currently in use to the range of regulatory solutions proposed by shareholders. Taking their analysis a step further, the authors also address this new field's most pressing issues, including possible amendments of existing legislation, treaties, and arbitration and other ADR rules. Online Dispute Resolution: Challenges for Contemporary Justice is an in-depth study of online dispute resolution today, discussing among other topics: the different methods of ODR; fields of use; ways to bring parties to online dispute resolution; validity and effects of clauses entered into online and providing for online mediation or arbitration; issues surrounding electronic communications and evidence in arbitration; and, enforcement of online dispute resolution outcomes, both through court proceedings and built-in enforcement mechanisms. This book also covers issues related to security and e-commerce in general. As a special feature, it contains a section on existing online dispute resolution providers, complete with interviews and statistics. Online Dispute Resolution: Challenges for Contemporary Justice is a significant resource for legal counsel, to arbitral institutions, ODR and ADR service providers, governments and governmental and non-governmental organizations, as well as to those with a more academic interest. This book will provide a greater understanding of online dispute resolution to persons in the fields of arbitration and ADR, e-commerce, intellectual property, civil procedure, international law, international trade and commerce, and information technology.

Online Dispute Resolution for Consumers in the European Union Book

Online Dispute Resolution for Consumers in the European Union

  • Author : Pablo Cortés
  • Publisher : Routledge
  • Release Date : 2010-09-13
  • Genre: Law
  • Pages : 288
  • ISBN 10 : 9781136943508

Online Dispute Resolution for Consumers in the European Union Book Description :

A PDF version of this book is available for free in open access via as well as the OAPEN Library platform, It has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license and is part of the OAPEN-UK research project. E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders. Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.

Online Dispute Resolution For Business Book

Online Dispute Resolution For Business

  • Author : Colin Rule
  • Publisher : John Wiley & Sons
  • Release Date : 2003-02-03
  • Genre: Business & Economics
  • Pages : 326
  • ISBN 10 : 0787967769

Online Dispute Resolution For Business Book Description :

In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.

CyberJustice Book


  • Author : Lucille M. Ponte
  • Publisher : Prentice Hall
  • Release Date : 2005
  • Genre: Computers
  • Pages : 170
  • ISBN 10 : STANFORD:36105063276062

CyberJustice Book Description :

With no uniform laws or court systems in the global marketplace of the online world, e-businesses and their customers are looking for dispute resolutions options that reflect the speed and convenience of the Web. This interactive text provides a concise and easy-to-understand overview of the cutting edge topic of Online Dispute Resolutions (ODR) that can be used as a supplement to a wide range of courses.

Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Net Neutrals EU
  • Publisher : AuthorHouse
  • Release Date : 2015-11-30
  • Genre: Business & Economics
  • Pages : 116
  • ISBN 10 : 9781504963541

Online Dispute Resolution Book Description :

Online Dispute Resolution Practical examples of Alternative Dispute Resolution in the US and EU - a handbook for best practice today and tomorrow A Promise Unfulfilled and What to Do About It - Complaint Handling Now Marc Grainer; Scott Broetzmann, David Beinhacker, and Richard Grainer Online Dispute Resolution - Designing Systems for Effective Dispute Settlement - a US practitioner perspective Jo DeMars Online Dispute Resolution for Business - Embedding Online Dispute Resolution in the Civil Justice System Pablo Cortes Consumer Trust and Business Benefits with ODR Immaculada Barral-Viñals Where Law, Technology, Theory and Practice Overlap: Enforcement Mechanisms and System Design Riika Koulu The Experience of Combining Traditional Face to Face Dispute Resolution Mediation with an Online Dispute Resolution Tool - Benefits and Challenges Amy Koltz Online Dispute Resolution Decision Making - A NetNeutrals Practitioner's View Katherine G. Newcomer One Man's View of One Country - ADR & ODR and the future of complaint management in the UK Adrian Lawes

The New Handshake Book

The New Handshake

  • Author : Amy J. Schmidtz
  • Publisher :
  • Release Date : 2018-03-07
  • Genre: Business & Economics
  • Pages : 149
  • ISBN 10 : 1634257677

The New Handshake Book Description :

The New Handshake focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns. It can be integrated directly into the websites and provides consumers with free access to remedies.

Costs and Quality of Online Dispute Resolution Book

Costs and Quality of Online Dispute Resolution

  • Author : Martin Gramatikov
  • Publisher : Maklu
  • Release Date : 2012
  • Genre: Law
  • Pages : 194
  • ISBN 10 : 9789046604731

Costs and Quality of Online Dispute Resolution Book Description :

The internet has changed the way we do business, communicate, shop, travel, and learn. Technologies are already assisting people to solve their disputes. E-bay alone deals with more than 60 million disagreements per year using smart online dispute resolution (ODR) tools. In the Netherlands, some people already arrange their divorce using the advantages of online mediation. In this book, a team of experts - from academia, the ODR industry, and civil society - discuss the status quo of ODR in the European Union. But it goes beyond a mere overview. The book also outlines the results of the EMCOD project, which aims to broaden the access to justice and has developed a method for measuring the costs and quality of ODR processes. It has been written for providers and users of ODR services, as well as for policy makers committed to innovations in the field of dispute resolution.

Digital Family Justice Book

Digital Family Justice

  • Author : Mavis Maclean
  • Publisher : Bloomsbury Publishing
  • Release Date : 2019-12-12
  • Genre: Law
  • Pages : 256
  • ISBN 10 : 9781509928545

Digital Family Justice Book Description :

The editors' earlier book Delivering Family Justice in the 21st Century (2016) described a period of turbulence in family justice arising from financial austerity. Governments across the world have sought to reduce public spending on private quarrels by promoting mediation (ADR) and by beginning to look at digital justice (ODR) as alternatives to courts and lawyers. But this book describes how mediation has failed to take the place of courts and lawyers, even where public funding for legal help has been removed. Instead ODR has developed rapidly, led by the Dutch Rechtwijzer. The authors question the speed of this development, and stress the need for careful evaluation of how far these services can meet the needs of divorcing families. In this book, experts from Canada, Australia, Turkey, Spain, Germany, France, Poland, Scotland, and England and Wales explore how ADR has fallen behind, and how we have learned from the rise and fall of ODR in the Rechtwijzer about what digital justice can and cannot achieve. Managing procedure and process? Yes. Dispute resolution? Not yet. The authors end by raising broader questions about the role of a family justice system: is it dispute resolution? Or dispute prevention, management, and above all legal protection of the vulnerable?

Mobile Technologies for Conflict Management Book

Mobile Technologies for Conflict Management

  • Author : Marta Poblet
  • Publisher : Springer Science & Business Media
  • Release Date : 2011-06-22
  • Genre: Political Science
  • Pages : 220
  • ISBN 10 : 9400713843

Mobile Technologies for Conflict Management Book Description :

Mobile phones are the most ubiquitous communications technology in the world. Besides transforming the way in which we communicate, they can also be used as a powerful tool for conflict prevention and management. This book presents innovative uses of mobile technologies in the areas of early warning, disaster and humanitarian relief, governance, citizens’ participation, etc. and cuts across different regions. The book brings together experts and practitioners from different fields—mobile technologies, information systems, computer sciences, online dispute resolution, law, etc.—to reflect on present experiences and to explore new areas for research on conflict management and online dispute resolution (ODR). It also reflects on the transition from present ODR to future mobile Dispute Resolution and discusses key privacy issues. The book is addressed to anyone involved in conflict prevention and dispute management aiming to learn how mobile technologies can play a disruptive role in the way we deal with conflict.

Digital Communication Management Book

Digital Communication Management

  • Author : Beatriz Peña-Acuña
  • Publisher : BoD – Books on Demand
  • Release Date : 2018-09-19
  • Genre: Business & Economics
  • Pages : 178
  • ISBN 10 : 9781789235142

Digital Communication Management Book Description :

The director of communication is an impassioned profession that discovers which strategies are the best and the most intelligent. There are few manuals, and there are some that offer general and sparsely updated information about the change that new technologies imply. We find the literature isolated that can be directly useful. However, we will say that there is no single recipe for DirCom or communication consultants. Each one will offer different models according to the variables or factors that seem to them to be able to rectify the direction of a company according to his or her personal mood.

The Internet and Dispute Resolution Book

The Internet and Dispute Resolution

  • Author : Norman Solovay
  • Publisher : Law Journal Press
  • Release Date : 2003
  • Genre: Law
  • Pages : 650
  • ISBN 10 : 1588521133

The Internet and Dispute Resolution Book Description :

The Internet and Dispute Resolution: Untangling the Web shows you how ODR works and how it's already transforming dispute resolution in both business-to-business and business-to-consumer transactions.

Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Wang Dr Faye Fangfei
  • Publisher :
  • Release Date : 2008-09-30
  • Genre: Dispute resolution (Law)
  • Pages : 166
  • ISBN 10 : 1780631707

Online Dispute Resolution Book Description :

The most-up-to-date technology and regulation of Online Dispute Resolution (ODR) are examined in this essential reference for lawyers, practitioners, legislators and students. It introduces the different forms of ODR and enables the reader to understand and cope with the challenges of e-commerce.

Online Dispute Resolution   Research Papers Collections Book

Online Dispute Resolution Research Papers Collections

  • Author : Chitranjali Negi
  • Publisher : Eliva Press
  • Release Date : 2020-10-12
  • Genre:
  • Pages : 110
  • ISBN 10 : 163648011X

Online Dispute Resolution Research Papers Collections Book Description :

Globalization has been a great stimulation in the process of integration of economies and societies of different countries across the globe. It has been a great tool for breaking economic barrier and envisioning world as a market for trade. In the modern techniques of dispute resolution of commercial conflicts, emphasis has drifted from litigation to arbitration. The Concept of Online Dispute Resolution & E-Courts is essential part of Digital-India. Electronic filing, already in use in a number of courts, is a topic of discussion in many jurisdictions. We are on the road to the virtual courtroom. Unless we take an intentional early exit elsewhere, our final destination is clear. The virtual courtroom is unlikely to replace our traditional courts and tribunals buildings in the near future, but even those traditional places of law and judgment will see increasing amounts of virtual evidence and adjudication. Online Dispute Resolution is clearly moving into the mainstream, both around the world and in India. This Book is about the Collection of Internationally Published Research Papers on Online Dispute Resolution (ODR), Virtual Courts, Online Arbitration, E-Justice, E-Cheque, Video Conferencing, Information Technology etc. while doing my PhD Research on ODR. This Book is useful for Law Students, Law Professionals and ODR Researchers and Practitioners. I hope that the Law Scholars, Researchers and Law Professionals would receive these research papers helpful.

A Practical Approach to Alternative Dispute Resolution Book

A Practical Approach to Alternative Dispute Resolution

  • Author : Susan Blake
  • Publisher : Oxford University Press (UK)
  • Release Date : 2014
  • Genre: Law
  • Pages : 595
  • ISBN 10 : 9780198714477

A Practical Approach to Alternative Dispute Resolution Book Description :

A Practical Approach to Alternative Dispute Resolution provides a comprehensive and easily digestible commentary on all the major areas of ADR. Designed to support teaching and learning on the Bar Professional Training Course, it will also be of interest to practitioners who are looking for a clear exposition of the range of ADR processes. Written by an authoritative and highly respected author team, A Practical Approach to Alternative Dispute Resolution contains a range of features designed to enhance the reader's understanding of the key points, including sample documentation, flow diagrams, tables, and examples drawn from a range of different types of practice. Numerous cross-references to relevant websites and further resources are also provided. This second edition has been brought fully up to date on current practice and issues affecting ADR, including the development of the role of the Civil Mediation Council, online ADR options, and the forthcoming implementation of the Jackson Review reforms. The book's expanded coverage also makes it a suitable text for LLM courses on ADR. Online Resource Centre - Updates to cases and procedures, including the implementation of the EU Directive on Mediation - Useful links for each chapter - Diagrams and figures from the book

Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Faye Fangfei Wang
  • Publisher : Chandos Publishing
  • Release Date : 2009
  • Genre: Law
  • Pages : 152
  • ISBN 10 : 1843345196

Online Dispute Resolution Book Description :

This book helps lawyers, practitioners, legislators and students understand and cope with the challenges of e-commerce, and to learn about the most up-to-date technology and regulation of Online Dispute Resolution (ODR). It introduces different forms of online dispute resolution, against the background of Alternative Dispute Resolution (ADR) developments in the off-line environment; crucially, it examines the current technology and legal status of ODR in the EU, US, Asia and Australia, and discusses the relations between the various parties in dispute resolutions, especially the Fifth party for the provider of the technology. It further analyses the four most successful examples, such as Michigan Cybercourt, WIPO-UDRP, eBay-SquareTrade and AAA-CyberSettle. Finally, a proposal for resolving e-contract disputes via ODR is provided, and a code of conduct recommended in order to regulate the electronic commerce market. Based on exclusive research and up-to-date best practices within the online dispute resolution field Simple and clear with an in-depth analysis and of a wide range of topics such as technology, management and law Provides practical solutions to real-world problems with a proposal of core principles and codes of conduct, which is of great value in academia and legislative organizations such as the European Commission and UNCITRAL

Online Dispute Resolution Book

Online Dispute Resolution

  • Author : Deepak Verma
  • Publisher :
  • Release Date : 2018
  • Genre: Economics
  • Pages :
  • ISBN 10 : OCLC:1154175389

Online Dispute Resolution Book Description :

The contemporary world belongs to communication where lot of interactions, trading, and business dealings are happening between people, organizations, and business partners. This has led to the sharp rise in disputes and conflicts, and they have become an unavoidable part of our ecosystem. Disputes and conflicts are not only related to online communication but also crops up during face-to-face or offline communication. The disputes/conflicts need to be handled, managed, and resolved timely and in a cost-effective manner. These days, online communication medium is used very effectively for such dispute resolutions. Online dispute resolution is mostly done through video conferencing, email exchanges, instant chat, and interaction through mobile phones. In order to understand the corporate perspective of India related to the online communication and online dispute resolution, interviews of 50 working professionals were conducted. Each of these professionals is at the leadership position and uses online communication more often in their day-to-day professional work. Their views were recorded and interpreted in order to understand practical issues related to online communication and online dispute resolution. In this chapter, we will be discussing the pertinent process of online dispute resolution for both online and offline disputes pertaining to the business environment.

Alternative Dispute Resolution and Domestic Violence Book

Alternative Dispute Resolution and Domestic Violence

  • Author : Dafna Lavi
  • Publisher : Routledge
  • Release Date : 2018-05-11
  • Genre: Social Science
  • Pages : 228
  • ISBN 10 : 9781351104463

Alternative Dispute Resolution and Domestic Violence Book Description :

Dealing with the interface between the Alternative Dispute Resolution (ADR) movement and the phenomenon of domestic violence against women, this book examines the phenomenon of divorce disputes involving violence through the prism of ‘alternative justice’ and the dispute resolution mechanisms offered by the ADR movement. This book is the first academic treatise presenting the theoretical underpinnings of the correlation between the ADR movement and divorce disputes involving violence, and the potential contribution of this movement to the treatment of disputes of this nature. Through mapping the main values of the ADR movement, the book proposes a theoretical-analytical basis for understanding the inability of the legal system to deal with disputes of this nature, alongside a real alternative, in the form of the ADR mechanisms.