Raving Fans
Score: 3
From 8 Ratings

Raving Fans

  • Author : Kenneth H. Blanchard
  • Publisher : HarperCollins Publishers
  • Release Date : 1998
  • Genre: Customer services
  • Pages : 137
  • ISBN 10 : 0006530699

Raving Fans Book Description :

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

Create Raving Fans and Zealots For Your Brand

Create Raving Fans and Zealots For Your Brand

  • Author : resell right
  • Publisher : 大賢者外語
  • Release Date :
  • Genre: Social Science
  • Pages :
  • ISBN 10 :

Create Raving Fans and Zealots For Your Brand Book Description :

Learn How to Create Raving Fans and Zealots For Your Brand! Why do some brands succeed beyond all reasonable expectation, while other brands that are just as good or even better wind up failing within a few months? How is it that an Oprah becomes an icon, while dozens of other talk show hosts quickly fall into oblivion? Why does Nike inspire such loyalty, while other brands of shoes struggle for market share? Imagine if your product inspired the same level of loyalty that Apple, Disney and Starbucks receive from their customers. Now imagine you can actually engineer that loyalty right into your brand – it makes your head spin a bit, doesn't it?

Driving Loyalty
Score: 3
From 1 Ratings

Driving Loyalty

  • Author : Kirk Kazanjian
  • Publisher : Crown Business
  • Release Date : 2013-04-23
  • Genre: Business & Economics
  • Pages : 272
  • ISBN 10 : 9780385346955

Driving Loyalty Book Description :

Must-reading for every manager, entrepreneur, corporate executive, and anyone looking to increase customer satisfaction, boost employee engagement, and significantly enhance the bottom line. In order to build a successful company today, you must create an unbreakable bond of loyalty between your customers and employees. Few have done this better than Enterprise Holdings, owner of the Enterprise, National, and Alamo rental car brands. While Enterprise has long been known for offering excellent customer service, it faced a huge challenge after buying National and Alamo in 2007. Among other things, it had to integrate different cultures, manage a varied workforce, and meet the needs of a much larger and highly divergent customer base. In Driving Loyalty, you’ll get an inside look at how Enterprise began operating these three distinct brands in a way that ultimately led to rising profitability and some of the highest customer and employee satisfaction scores in the industry. You’ll also discover how other thriving companies—from JetBlue and Starbucks to Costco and even Chobani Yogurt—use similar techniques to outsmart the competition and turn customers and employees into raving fans. Driving Loyalty provides a blueprint that businesses of all types can use to deliver exceptional customer service, create a high-performing work environment, build strong brands, instill loyalty, market effectively online and off, and, in turn, power overall performance. In the pages of Driving Loyalty, you'll learn: - Specific strategies for offering exceptional service that will help to increase sales and grow your business. - Principles for developing engaged, high-performing teams - Why the rules of brand building differ based on your target audience - How to effectively leverage social media to better connect with your customers and employees - Why forming strong partnerships can take your company--and your career--to the next level - And much more

The Snowball System

The Snowball System

  • Author : Mo Bunnell
  • Publisher : PublicAffairs
  • Release Date : 2018-09-11
  • Genre: Business & Economics
  • Pages : 304
  • ISBN 10 : 9781610399593

The Snowball System Book Description :

Mo Bunnell's comprehensive system will help you win more clients, build stronger relationships, and bring in more business. If you're good at doing something, and you need to connect with paying clients in order to keep doing it, this book is for you. There are more of us out there than you might think--from professionals like lawyers and consultants to big company account managers and freelancers of all stripes. And this book will teach you how to sell yourself without selling your soul. In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell's science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you'll learn to enjoy doing the activities that drive that growth. You'll be happier, and so will your clients.

The One Minute Manager Anniversary Ed
Score: 5
From 6 Ratings

The One Minute Manager Anniversary Ed

  • Author : Ken Blanchard
  • Publisher : William Morrow
  • Release Date : 1982
  • Genre: Business & Economics
  • Pages : 112
  • ISBN 10 : 0688014291

The One Minute Manager Anniversary Ed Book Description :

For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees. The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands. The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits. That's why The One Minute Manager has continued to appear on business bestseller lists for more than two decades, and has become an international sensation.

The Expert in the Room

The Expert in the Room

  • Author : Christopher Roel
  • Publisher : Createspace Independent Publishing Platform
  • Release Date : 2018-05-19
  • Genre:
  • Pages : 108
  • ISBN 10 : 1719360286

The Expert in the Room Book Description :

Speakers, Coaches, Entrepreneurs, Youtubers, Realtors, Bloggers and all types of service professionals...here is your transformation to the next level. Everyone needs to add a Book to their funnel, even if you hate to write. Best Selling Author, Christopher Robin Roel, shows you why you need publish a book now and how easy it is. Christopher shows you how to use that book in a funnel to drive raving fans from online onto your email list, and ultimately into your client list. If you have a brick and mortar, or service business, you NEED to kno this online business model to use the book as your ultimate business card. Get more speaking gigs, create digital products, and change the relationship from you and your clients with a book. They will go from skeptical prospects to hungry followers who want to buy everything you got. Embark on the journey, that will skyrocket your brand. Take action to take your business and your life to the next level. Click Buy Now!

More     Word of Mouth Referrals  Lifelong Customers   Raving Fans

More Word of Mouth Referrals Lifelong Customers Raving Fans

  • Author : Matt Ward
  • Publisher : Breakthrough Champion
  • Release Date : 2018-09
  • Genre: Business & Economics
  • Pages : 122
  • ISBN 10 : 1732651612

More Word of Mouth Referrals Lifelong Customers Raving Fans Book Description :

Word-of-Mouth Referrals are the golden ticket of sales and marketing, yet so few businesses know how to create more of them. The reality is that asking for referrals never really works because it puts the other person in an awkward and uncomfortable situation. It's one they just want out of. This book outlines the strategy necessary to cut through the noise of marketing and advertising and get more word-of-mouth referrals.

In Home Sales Acceleration

In Home Sales Acceleration

  • Author : Kenny Chapman
  • Publisher : Createspace Independent Publishing Platform
  • Release Date : 2017-10-12
  • Genre:
  • Pages : 98
  • ISBN 10 : 1978169973

In Home Sales Acceleration Book Description :

In-Home Sales Acceleration gives you a simple system for success. This book provides specific ways to deliver the "Ultimate Client Experience," increase revenue, and keep clients for life. It also includes proprietary methodologies for becoming a better salesperson and creating sustainable income growth. You will finally be able to break through barriers that have been holding you back, take control of your results, and accelerate your sales.