Social Work ASWB Masters Exam Guide Book

Social Work ASWB Masters Exam Guide


  • Author : Dawn Apgar, PhD, LSW, ACSW
  • Publisher : Springer Publishing Company
  • Release Date : 2015-05-11
  • Genre: Study Aids
  • Pages : 352
  • ISBN 10 : 9780826172044

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Social Work ASWB Masters Exam Guide Excerpt :

“Dawn gave us the tools we needed to take the exam, and let me tell you - she was on point! Not only did she cover the content areas we needed to focus in on, but she also showed us how to read and interpret the questions on the exam.” —Ammu D. Kowolik, LMSW, McSilver Institute for Poverty Policy and Research Students and social workers preparing for the social work masters licensure exam will find an invaluable study resource in the Social Work ASWB® Masters Exam Guide. Written by a prominent social work leader and trainer for social work licensing exams in the United States, this guide is based on years of time-tested exam prep workshops conducted by the author. It mirrors the ASWB Masters “Knowledge, Skills, and Abilities” upon which the exam is based and incorporates information from the DSM-5®. The guide is comprehensive yet focuses on the material most likely to be included on the exam, so readers can prioritize information as they study. A self-assessment section helps identify strengths and weaknesses before tackling the material. The author shares her extensive knowledge of the exam by providing useful test-taking strategies and tips for overcoming test anxiety. The 170-question practice test at the end of the guide (with explanations of the correct answers) mirrors the actual exam in both length and structure. Content includes human development, diversity, abuse and neglect, assessment and intervention planning, direct and indirect (micro and macro) practice, and professional values and ethics. This book will be a valuable asset for social workers throughout the United States and Canada. Key Features: Developed by a highly respected educator of social work licensure candidates Covers all the content areas on the masters examination, including new content added in 2015 Begins with a self-assessment section to help identify areas of strength and weakness Offers a wealth of test-taking tips and strategies to foster exam confidence Includes a pract

Social Work Licensing Masters Exam Guide Book

Social Work Licensing Masters Exam Guide


  • Author : Dawn Apgar, PhD, LSW, ACSW
  • Publisher : Springer Publishing Company
  • Release Date : 2020-10-26
  • Genre: Social Science
  • Pages : 459
  • ISBN 10 : 9780826185631

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Social Work Licensing Masters Exam Guide Excerpt :

Features improved ASWB exam prep strategies, expanded analysis of exam content, and proven test-taking tips! The third edition of the bestselling acclaimed exam guide for the ASWB Social Work Masters Exam has been thoroughly updated to reflect current practice and core knowledge tested on the exam. Recognized for its unique test-taking tips and strategies, Dawn Apgar's complete review of the Knowledge Skills and Abilities (KSAs) across the core social work content areas helps readers discover gaps in their knowledge so they can identify strengths and target weak areas. Included with every print purchase is a bonus 170-question practice test that mirrors the actual exam in length and structure, plus explains correct answers. KSAs are identified for each question so test-takers can easily locate relevant source material for further study. Dawn Apgar’s guide for the Social Work Licensing Masters Exam is the best test-taking package available, ensuring success by providing invaluable tips on how to parse the questions, overcome test anxiety, avoid common pitfalls, and assess your own learning style - all of which help to foster exam confidence. The new updated third edition not only reflects the 2018 test blueprint, but is significantly revised and reformatted to help test-takers pass the exam on the first try. Revised content includes content on racial/cultural groups, NASW Code of Ethics, including the ethical use of technology, and gender diversity. New to the Third Edition: How to Use This Guide - brand new chapter focused on how the book’s content structure links to the ASWB blueprint and how to use for more efficient study Examination Overview - expanded discussion and analysis of exam content Exam Preparation Strategies - new content focused on essential strategies for success, how to deal with test anxiety, and how to maximize content retention based on learning styles Test Taking Tips - a favorite with test takers, this feature has been updated to be more e

Social Work Aswb Masters Exam Guide  Second Edition Book

Social Work Aswb Masters Exam Guide Second Edition


  • Author : Dawn Apgar
  • Publisher : Springer Publishing Company
  • Release Date : 2017-10-15
  • Genre: Education
  • Pages : 422
  • ISBN 10 : 0826147119

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Social Work Aswb Masters Exam Guide Second Edition Excerpt :

Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. Updated to reflect ASWB's revised 2018 test blueprint used for test construction. Includes 6 months' free ExamPrepConnect Digital Access with print purchase! Written by a renowned social work educator rather than an unknown at a test preparation company, this thoroughly updated guide helps readers identify their weak areas so they know what to focus on to pass the ASWB Masters licensure exam! Reviewers applaud the book's unique test-taking tips and strategies, which are based on the author's extensive knowledge of the exam. A thorough review of the four content areas of the updated Masters exam is provided. The 170-question practice test with explanations of the correct answers mirrors the actual exam in length and structure. This invaluable guide has been praised by social workers across the country as essential to passing the ASWB Masters Exam on the first attempt! HIGHLIGHTS INCLUDE: Updated to reflect ASWB's revised 2018 test blueprint used for test construction Content available digitally via ExamPrepConnect for study on the go Written by a renowned social work educator who has helped thousands of test takers pass the exam through her invaluable workshops Provides a thorough content review of the four core areas of the updated Masters examination: human development, diversity, and behavior in the environment; assessment and intervention planning; interventions with clients/client systems; and professional relationships, values and ethics Readers applaud the invaluable tips for how to read the questions, overcome test anxiety, avoid common pitfalls, and assess one's learning style, all of which help foster exam confidence Begins with a self-assessment to help identify areas of strength and weakness A full practice test with 170 questions that mirrors the actual ASWB Masters Exam in length, structure, and content, w

Aswb Masters Study Guide Book

Aswb Masters Study Guide


  • Author : Aswb Master Exam Prep Team
  • Publisher : Test Prep Books
  • Release Date : 2017-01-25
  • Genre: Uncategoriezed
  • Pages : null
  • ISBN 10 : 1628453877

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Aswb Masters Study Guide Excerpt :

ASWB Masters Study Guide: Exam Prep & Practice Test Questions for the Association of Social Work Boards Masters Exam Developed for test takers trying to achieve a passing score on the ASWB Masters exam, this comprehensive study guide includes: -Quick Overview -Test-Taking Strategies -Introduction to the ASWB Masters Exam -Human Development, Diversity, and Behavior in the Environment -Assessment and Intervention Planning -Direct and Indirect Practice -Professional Relationships in Social Work -Practice Questions -Detailed Answer Explanations Each section of the test has a comprehensive review that goes into detail to cover all of the content likely to appear on the ASWB Masters exam. The practice test questions are each followed by detailed answer explanations. If you miss a question, it's important that you are able to understand the nature of your mistake and how to avoid making it again in the future. The answer explanations will help you to learn from your mistakes and overcome them. Understanding the latest test-taking strategies is essential to preparing you for what you will expect on the exam. A test taker has to not only understand the material that is being covered on the test, but also must be familiar with the strategies that are necessary to properly utilize the time provided and get through the test without making any avoidable errors. Anyone planning to take the ASWB Masters exam should take advantage of the review material, practice test questions, and test-taking strategies contained in this study guide.

Social Work ASWB Bachelors Practice Test  Second Edition Book

Social Work ASWB Bachelors Practice Test Second Edition


  • Author : Dawn Apgar, PhD, LSW, ACSW
  • Publisher : Springer Publishing Company
  • Release Date : 2017-11-28
  • Genre: Education
  • Pages : 206
  • ISBN 10 : 9780826147257

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Social Work ASWB Bachelors Practice Test Second Edition Excerpt :

Print version of the book includes free access to the app (web, iOS, and Android), which offers interactive Q&A review plus the entire text of the print book! Please note the app is included with print purchase only. Written by a highly-respected social work educator rather than an unknown at a test preparation company, this full-length practice test with answers and rationales covers all the content areas of the updated 2018 ASWB® Bachelors exam. A valuable diagnostic tool to improve test success, the 170 questions mirror the exam in length, structure, and content. Reviewers applaud the book’s test-taking strategies for each question which are based on the author’s extensive knowledge of the exam. In-depth rationales for correctly answering each question help readers identify gaps in knowledge and errors in problem solving. Additional test taking tips make this book an invaluable resource for those who want to pass the ASWB® Bachelors Exam on the first attempt! Highlights include: Updated to reflect ASWB’s revised 2018 test blueprint used for test construction. Content available via an app in addition to the print version so test takers can study using multiple mediums. Written by a renowned social work educator who has helped thousands of test takers pass the exam through her invaluable workshops. A full practice test with 170 questions that mirrors the actual ASWB® Bachelors Exam in length, structure, and content, with detailed explanations of the correct answers. Test-taking strategies for each question along with the detailed rationale for the correct answer help readers identify gaps in knowledge and errors in problem solving. Questions are distinct from those in the author’s Social Work ASWB® Bachelors Exam Guide, Second Edition. Can be used on its own or in conjunction with the Social Work ASWB® Bachelors Exam Guide, Second Edition. Students applaud the invaluable tips for how to read and answer each question and assess one’s learning style wh

Social Work ASWB Masters Exam Guide Book

Social Work ASWB Masters Exam Guide


  • Author : Dr. Dawn Apgar, PhD, LSW, ACSW
  • Publisher : Springer Publishing Company
  • Release Date : 2015-05-11
  • Genre: Social Science
  • Pages : 352
  • ISBN 10 : 9780826172037

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Social Work ASWB Masters Exam Guide Excerpt :

Students and social workers preparing for the social work Masters licensure exam will find an invaluable study resource in theSocial Work ASWB® Masters Exam Guide. Written by a prominent social work leader and trainer for social work licensing exams in the U.S., the guide is based on years of time-tested exam prep workshops conducted by the author. It mirrors the ASWB Masters' “Knowledge, Skills, and Abilities” upon which the exam is based, as well as incorporates information from the DSM-5, which will be included in the exam starting in mid-2015. The guide is comprehensive yet focused on the material most likely to be included on the exam, so that students can prioritize information as they study. A self-assessment section helps readers identify their strengths and weaknesses before they tackle the material. The author shares her extensive knowledge of the exam by providing useful test-taking strategies and tips for overcoming test anxiety. The 170-question practice test at the end of the guide (with explanations of the correct answers) mirrors the actual exam in both length and structure.

LMSW Exam Prep Book

LMSW Exam Prep


  • Author : Joshua Rueda
  • Publisher : Test Prep Books
  • Release Date : 2021-12-28
  • Genre: Uncategoriezed
  • Pages : 216
  • ISBN 10 : 1637751168

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LMSW Exam Prep Excerpt :

Test Prep Books' LMSW Exam Prep: ASWB Masters Study Guide with Practice Test Questions for Social Work Licensing [4th Edition] Made by Test Prep Books experts for test takers trying to achieve a great score on the ASWB Masters exam This comprehensive study guide includes: Quick Overview Find out what's inside this guide! Test-Taking Strategies Learn the best tips to help overcome your exam! Introduction Get a thorough breakdown of what the test is and what's on it! Study Prep Plan for the ASWB Masters Exam Subarea I-Human Development, Diversity and Behavior in the Environment Human Growth and Development, Concepts of Abuse and Neglect, and Diversity, Social/Economic Justice, and Oppression Subarea II-Assessment and Intervention Planning Biopsychosocial History and Collateral Data, Assessment Methods and Techniques, and Intervention Planning Subarea III-Interventions with Clients/Client Systems Intervention Processes and Techniques for Use Across Systems, and Intervention Processes and Techniques for Use with Larger Systems Subarea IV-Professional Relationships, Values, and Ethics Professional Values and Ethical Issues, Confidentiality, and Professional Development and Use of Self Practice Questions Practice makes perfect! Detailed Answer Explanations Figure out where you went wrong and how to improve! Disclaimer: Test Prep Books is not affiliated with or endorsed by the Association of Social Work Boards (ASWB). All organizational and test names are trademarks of their respective owners. Comprehensive Review: Each section of the test has a comprehensive review created by Test Prep Books that goes into detail to cover all of the content likely to appear on the test. ASWB Masters Practice Exam Questions: We want to give you the best practice you can find. That's why the Test Prep Books practice questions are as close as you can get to the actual test. Answer Explanations: Every single problem is followed by an answer explanation. We know it's frustrating to miss a ques

ASWB Clinical Study Guide Book

ASWB Clinical Study Guide


  • Author : Tpb Publishing
  • Publisher : Test Prep Books
  • Release Date : 2020-08-05
  • Genre: Uncategoriezed
  • Pages : 210
  • ISBN 10 : 1628459174

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ASWB Clinical Study Guide Excerpt :

Test Prep Books' ASWB Clinical Study Guide: Social Work ASWB Clinical Exam Prep and Practice Test Questions [3rd Edition Book] Made by Test Prep Books experts for test takers trying to achieve a great score on the ASWB Clinical exam. This comprehensive study guide includes: Quick Overview Find out what's inside this guide! Test-Taking Strategies Learn the best tips to help overcome your exam! Introduction Get a thorough breakdown of what the test is and what's on it! Human Development, Diversity, and Behavior in the Environment Assessment, Diagnosis, and Treatment Planning Psychotherapy, Clinical Interventions, and Case Management Professional Values and Ethics Practice Questions Practice makes perfect! Detailed Answer Explanations Figure out where you went wrong and how to improve! Disclaimer: TPB Publishing is not affiliated with or endorsed by the Association of Social Work Boards (ASWB). All organizational and test names are trademarks of their respective owners. Studying can be hard. We get it. That's why we created this guide with these great features and benefits: Comprehensive Review: Each section of the test has a comprehensive review created by Test Prep Books that goes into detail to cover all of the content likely to appear on the test. Practice Test Questions: We want to give you the best practice you can find. That's why the Test Prep Books practice questions are as close as you can get to the actual ASWB Clinical test. Answer Explanations: Every single problem is followed by an answer explanation. We know it's frustrating to miss a question and not understand why. The answer explanations will help you learn from your mistakes. That way, you can avoid missing it again in the future. Test-Taking Strategies: A test taker has to understand the material that is being covered and be familiar with the latest test taking strategies. These strategies are necessary to properly use the time provided. They also help test takers complete the test without making an

Social Work ASWB Advanced Generalist Exam Guide  Second Edition Book

Social Work ASWB Advanced Generalist Exam Guide Second Edition


  • Author : Dawn Apgar, PhD, LSW, ACSW
  • Publisher : Springer Publishing Company
  • Release Date : 2017-12-28
  • Genre: Education
  • Pages : 502
  • ISBN 10 : 9780826147196

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Social Work ASWB Advanced Generalist Exam Guide Second Edition Excerpt :

Written by a renowned social work educator rather than an unknown at a test preparation company, this thoroughly updated guide helps readers identify their weak areas so they know what to focus on to pass the 2018 ASWB® Advanced Generalist licensure exam! Reviewers applaud the book’s unique test-taking tips and strategies which are based on the author’s extensive knowledge of the exam. A thorough review of the four content areas of the updated 2018 Advanced Generalist exam is provided. The 170-question practice test with explanations of the correct answers mirrors the actual exam in length and structure. This invaluable guide has been praised by social workers across the country as essential to passing the ASWB® Advanced Generalist Exam on the first attempt! Highlights include: Updated to reflect ASWB’s revised 2018 test blueprint used for test construction. Written by a renowned social work educator who has helped thousands of test takers pass the exam through her invaluable workshops. Provides a thorough content review of the four core areas of the updated 2018 Advanced Generalist examination: human development, diversity, and behavior in the environment; intervention processes and techniques for use across systems; intervention processes and techniques for use with larger systems; and professional relationships, values, and ethics. Readers applaud the invaluable tips for how to read the questions, overcome test anxiety, avoid common pitfalls, and assess one’s learning style which help foster exam confidence. Begins with a self-assessment to help identify areas of strength and weakness. A full practice test with 170 questions that mirrors the actual ASWB® Advanced Generalist Exam in length, structure, and content, with detailed explanations of the correct answers. Identifies the Knowledge, Skills, and Abilities statements (KSAs) for each question so test-takers can easily locate relevant source materials for further study. Questions are distinct from th

Social Work Licensing Clinical Exam Guide Book

Social Work Licensing Clinical Exam Guide


  • Author : Dawn Apgar, PhD Lsw Acsw
  • Publisher : Unknown
  • Release Date : 2020-10-28
  • Genre: Uncategoriezed
  • Pages : 494
  • ISBN 10 : 0826185665

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Social Work Licensing Clinical Exam Guide Excerpt :

Features improved ASWB exam prep strategies, expanded analysis of exam content, and proven test-taking tips! The third edition of the bestselling acclaimed exam guide for the ASWB Social Work Clinical Exam has been thoroughly updated to reflect current practice and core knowledge tested on the exam. Recognized for its unique test-taking tips and strategies, Dawn Apgar's complete review of the Knowledge Skills and Abilities (KSAs) across the core social work content areas helps readers discover gaps in their knowledge so they can identify strengths and target weak areas. Included with every print purchase is a bonus 170-question practice test that mirrors the actual exam in length and structure, plus explains correct answers. KSAs are identified for each question so test-takers can easily locate relevant source material for further study. Dawn Apgar's guide for the Social Work Licensing Clinical Exam is the best test-taking package available, ensuring success by providing invaluable tips on how to parse the questions, overcome test anxiety, avoid common pitfalls, and assess your own learning style - all of which help to foster exam confidence. The new updated third edition not only reflects the 2018 test blueprint, but is significantly revised and reformatted to help test-takers pass the exam on the first try. Revised content includes content on racial/cultural groups, NASW Code of Ethics, including the ethical use of technology, and gender diversity. New to the Third Edition: How to Use This Guide - brand new chapter focused on how the book's content structure links to the ASWB blueprint and how to use for more efficient study Examination Overview - expanded discussion and analysis of exam content Exam Preparation Strategies - new content focused on essential strategies for success, how to deal with test anxiety, and how to maximize content retention based on learning styles Test Taking Tips - a favorite with test takers, this feature has been updated to be more eve

Practice Test for the Social Work Licensing Exam Book

Practice Test for the Social Work Licensing Exam


  • Author : Social Work Test Prep
  • Publisher : Unknown
  • Release Date : 2018-03
  • Genre: Uncategoriezed
  • Pages : 198
  • ISBN 10 : 099738557X

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Practice Test for the Social Work Licensing Exam Excerpt :

Social Work Test Prep's Practice Test for the Social Work Licensing Exam: Exam One will help you get ready to pass the ASWB exam. Inside, 170 questions from all relevant content areas, each with detailed rationales. There's no better way to prepare for the social work licensing exam than with realistic practice. You also get:--Exam basics. A heads-up about what to expect on the exam.--Study tips. How best to approach your study time.--Help with reducing study time, limiting stress, and saving money all at once.--Rationales for every answer of every exam question.--Easy access to the online version of the exam is part of your purchase.Thousands prepare for and pass the social work licensing exam each year using Social Work Test Prep. You're next!

Social Work ASWB Masters Exam Secrets Study Guide   LMSW Test Prep  Full Length Practice Test  Detailed Answer Explanations   3rd Edition  Book

Social Work ASWB Masters Exam Secrets Study Guide LMSW Test Prep Full Length Practice Test Detailed Answer Explanations 3rd Edition


  • Author : Matthew Bowling
  • Publisher : Mometrix Media LLC
  • Release Date : 2021-03-16
  • Genre: Study Aids
  • Pages : 424
  • ISBN 10 : 1516719050

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Social Work ASWB Masters Exam Secrets Study Guide LMSW Test Prep Full Length Practice Test Detailed Answer Explanations 3rd Edition Excerpt :

Mometrix Test Preparation's Social Work ASWB Masters Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass their Association of Social Work Boards Exam. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes: * Practice test questions with detailed answer explanations * Step-by-step video tutorials to help you master difficult concepts * Tips and strategies to help you get your best test performance * A complete review of all Social Work test sections * Human Development, Diversity, and Behavior in the Environment * Assessment and Intervention Planning * Intervensions with Clients/Client Systems * Professional Relationships, Values, and Ethics Mometrix Test Preparation is not affiliated with or endorsed by the Association of Social Work Boards (ASWB). All organizational and test names are trademarks of their respective owners. The Mometrix guide is filled with the critical information you will need in order to do well on your Social Work exam: the concepts, procedures, principles, and vocabulary that the Association of Social Work Boards (ASWB) expects you to have mastered before sitting for your exam. The Human Development, Diversity, and Behavior in the Environment section covers: * Concepts and Theories The Assessment and Intervention Planning section covers: * Substance Abuse * Assessment Methods and Techniques * DSM-5 Disorders The Intervensions with Clients/Client Systems section covers: * Interventions * Group Work * Community Organization Practice The Professional Relationships, Values, and Ethics section covers: * Ethical Issues * Therapeutic Relationships * Clarifying Roles ...and much more! Our guide is full of specific and detailed information that will be key to passing your exam. Concepts and principles aren't simply named or described in passing, but are explained in detail. The Mometrix Social Work study guide is laid out in a logical and organized fashion so that

Social Work ASWB Bachelors Exam Guide Book

Social Work ASWB Bachelors Exam Guide


  • Author : Anonim
  • Publisher : Test Prep Books
  • Release Date : 2020-04-27
  • Genre: Uncategoriezed
  • Pages : 204
  • ISBN 10 : 1628459336

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Social Work ASWB Bachelors Exam Guide Excerpt :

Test Prep Books' Social Work ASWB Bachelors Exam Guide: BSW Licensure Exam Study Guide and Practice Test Questions for LSW Test Prep [2nd Edition] Made by Test Prep Books experts for test takers trying to achieve a great score on the ASWB Bachelors exam. This comprehensive study guide includes: Quick Overview Find out what's inside this guide! Test-Taking Strategies Learn the best tips to help overcome your exam! Introduction Get a thorough breakdown of what the test is and what's on it! Environment Covers Human Development, Human Behavior in the Social Environment, Social/Economic Justice, and Oppression Assessment Covers Biophysical History and Collateral Data, Assessment Methods and Techniques, and Concepts of Abuse and Neglect Interventions with Clients/Client Systems Covers Intervention Processes and Techniques, and Documentation Professional Relationships, Values, and Ethics Covers Professional Values/Ethical Issues, Confidentiality, and Professional Development Practice Questions Practice makes perfect! Detailed Answer Explanations Figure out where you went wrong and how to improve! Disclaimer: Disclaimer: Test Prep Books is not affiliated with or endorsed by the Association of Social Work Boards (ASWB). All organizational and test names are trademarks of their respective owners. Studying can be hard. We get it. That's why we created this guide with these great features and benefits: Comprehensive Review: Each section of the test has a comprehensive review created by Test Prep Books that goes into detail to cover all of the content likely to appear on the test. Practice Test Questions: We want to give you the best practice you can find. That's why the Test Prep Books practice questions are as close as you can get to the actual ASWB Bachelors test. Answer Explanations: Every single problem is followed by an answer explanation. We know it's frustrating to miss a question and not understand why. The answer explanations will help you learn from your mistakes. Tha

FSOT Study Guide Book

FSOT Study Guide


  • Author : Tpb Publishing
  • Publisher : Test Prep Books
  • Release Date : 2020-08-12
  • Genre: Uncategoriezed
  • Pages : 292
  • ISBN 10 : 1628457945

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FSOT Study Guide Excerpt :

Test Prep Books' FSOT Study Guide: FSOT Test Prep and Practice Questions for the Foreign Service Officer Test [2nd Edition] Made by Test Prep Books experts for test takers trying to achieve a great score on the FSOT exam. This comprehensive study guide includes: Quick Overview Test-Taking Strategies Introduction Correct Grammar, Organization, Writing Strategy, Sentence Structure, and Punctuation Required for Writing or Editing Reports U.S. Government U.S. History, Society, Customs, and Culture World History Geography Economics Mathematics and Statistics Communications Management Principles, Psychology, and Human Behavior Computers and the Internet FSOT Oral Assessment (FSOA) Practice Questions Practice makes perfect! Detailed Answer Explanations Studying can be hard. We get it. That's why we created this guide with these great features and benefits: Comprehensive Review: Each section of the test has a comprehensive review created by Test Prep Books that goes into detail to cover all of the content likely to appear on the test. Practice Test Questions: We want to give you the best practice you can find. That's why the Test Prep Books practice questions are as close as you can get to the actual FSOT exam. Answer Explanations: Every single problem is followed by an answer explanation. We know it's frustrating to miss a question and not understand why. The answer explanations will help you learn from your mistakes. That way, you can avoid missing it again in the future. Test-Taking Strategies: A test taker has to understand the material that is being covered and be familiar with the latest test taking strategies. These strategies are necessary to properly use the time provided. They also help test takers complete the test without making any errors. Test Prep Books has provided the top test-taking tips. Customer Service: We love taking care of our test takers. We make sure that you interact with a real human being when you email your comments or concerns.