The Human Side of Reference and Information Services in Academic Libraries Book

The Human Side of Reference and Information Services in Academic Libraries


  • Author : Lesley Farmer
  • Publisher : Elsevier
  • Release Date : 2007-01-31
  • Genre: Language Arts & Disciplines
  • Pages : 160
  • ISBN 10 : 9781780631004

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The Human Side of Reference and Information Services in Academic Libraries Book Description :

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

Reference and Information Services Book
Score: 4
From 6 Ratings

Reference and Information Services


  • Author : Richard E. Bopp
  • Publisher : ABC-CLIO
  • Release Date : 2011
  • Genre: Language Arts & Disciplines
  • Pages : 743
  • ISBN 10 : 9781591583745

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Reference and Information Services Book Description :

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, "Information Sources and Their Use," discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Reference and Information Services Book

Reference and Information Services


  • Author : Kay Ann Cassell
  • Publisher : American Library Association
  • Release Date : 2013
  • Genre: Language Arts & Disciplines
  • Pages : 510
  • ISBN 10 : 9781555708597

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Reference and Information Services Book Description :

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Handbook of Research on Computer Mediated Communication Book

Handbook of Research on Computer Mediated Communication


  • Author : Kelsey, Sigrid
  • Publisher : IGI Global
  • Release Date : 2008-05-31
  • Genre: Education
  • Pages : 1130
  • ISBN 10 : 9781599048642

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Handbook of Research on Computer Mediated Communication Book Description :

Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects computers have had on communication. With 69 chapters of innovative research contributed by over 90 of the world's leading experts in computer mediated communication, the Handbook of Research on Computer Mediated Communication is a must-have addition to every library collection.

Documentation Abstracts Book

Documentation Abstracts


  • Author :
  • Publisher :
  • Release Date : 1995
  • Genre: Documentation
  • Pages :
  • ISBN 10 : UOM:39015082969794

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Documentation Abstracts Book Description :

Consumer Behavior  Organizational Development  and Electronic Commerce  Emerging Issues for Advancing Modern Socioeconomies Book

Consumer Behavior Organizational Development and Electronic Commerce Emerging Issues for Advancing Modern Socioeconomies


  • Author : Khosrow-Pour, D.B.A., Mehdi
  • Publisher : IGI Global
  • Release Date : 2008-12-31
  • Genre: Computers
  • Pages : 411
  • ISBN 10 : 9781605661278

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Consumer Behavior Organizational Development and Electronic Commerce Emerging Issues for Advancing Modern Socioeconomies Book Description :

"This book offers readers a one-stop resource for contemporary issues, developments, and influences in e-commerce"--Provided by publisher.

Financial and Cost Management for Libraries and Information Services Book

Financial and Cost Management for Libraries and Information Services


  • Author : Stephen Andrew Roberts
  • Publisher :
  • Release Date : 1998
  • Genre: Information services
  • Pages : 406
  • ISBN 10 : UOM:39015040176672

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Financial and Cost Management for Libraries and Information Services Book Description :

Highlights the importance of good financial and cost management in libraries and information centers in order to make the best use of dwindling resources and maintain user services. Addressed particularly to librarians who find themselves charged with such responsibilities because of reduced staff.

About Libraries Two Book

About Libraries Two


  • Author : Wisconsin. Division for Library Services. Reference and Loan Library
  • Publisher :
  • Release Date : 1987
  • Genre: Library education
  • Pages : 80
  • ISBN 10 : WISC:89065553166

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About Libraries Two Book Description :

Management Techniques for Librarians Book

Management Techniques for Librarians


  • Author : G. Edward Evans
  • Publisher : Emerald Group Pub Limited
  • Release Date : 1983
  • Genre: Language Arts & Disciplines
  • Pages : 330
  • ISBN 10 : UOM:39015010363557

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Management Techniques for Librarians Book Description :

Libraries, librarians, and management; Management training and background; History and styles of management; Change, creativity, and the library; Power, authority, and accountability; Delegation; Decision making; Planning; Communication; Motivation; Leadership in management; Personnel: the human side; Personnel: the system side; Fiscal management; Work analysis; Changing environments.

Library Literature Book

Library Literature


  • Author :
  • Publisher :
  • Release Date : 1995
  • Genre: Bibliographical literature
  • Pages :
  • ISBN 10 : UCAL:B4419017

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Library Literature Book Description :

"An index to library and information science".

Current Awareness Abstracts Book

Current Awareness Abstracts


  • Author :
  • Publisher :
  • Release Date : 1995
  • Genre: Information science
  • Pages :
  • ISBN 10 : IND:30000008591111

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Current Awareness Abstracts Book Description :

A review of information management literature.

Managing User centred Libraries and Information Services Book

Managing User centred Libraries and Information Services


  • Author : K. G. B. Bakewell
  • Publisher : London ; New York : Mansell
  • Release Date : 1990
  • Genre: Information services
  • Pages : 250
  • ISBN 10 : UOM:39015018828460

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Managing User centred Libraries and Information Services Book Description :

Shows professionals working in libraries and information services how to meet users' needs and how to develop management methods that put users first. This second edition contains revised versions of eight of the original 12 chapters, plus four new chapters by different authors on automation as a management tool, management of financial resources, marketing, and measuring performance. Of interest to practicing librarians and information workers as well as students. Annotation copyright by Book News, Inc., Portland, OR

Continuing Professional Development   Preparing for New Roles in Libraries  A Voyage of Discovery Book

Continuing Professional Development Preparing for New Roles in Libraries A Voyage of Discovery


  • Author : Paul Genoni
  • Publisher : Walter de Gruyter
  • Release Date : 2006-05-02
  • Genre: Language Arts & Disciplines
  • Pages : 307
  • ISBN 10 : 9783598440168

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Continuing Professional Development Preparing for New Roles in Libraries A Voyage of Discovery Book Description :

Librarians and information workers the world over are faced with the constant challenge of remaining abreast of developments in their field. Rapid changes in technology and workplace roles threaten to make their skills obsolete unless they undertake constant professional development. This international collection presents a comprehensive overview of current continuing professional development theory and practice for those who manage and work in library and information services. Papers by academics and practitioners describe numerous innovative responses to emerging continuing education and training needs, including workplace learning; individual learning and learning organisations.

LA Record Book

LA Record


  • Author :
  • Publisher :
  • Release Date : 1996
  • Genre: Libraries
  • Pages :
  • ISBN 10 : UOM:39015079655067

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LA Record Book Description :

An Introduction to Reference Services in Academic Libraries Book

An Introduction to Reference Services in Academic Libraries


  • Author : Elizabeth Connor
  • Publisher : Routledge
  • Release Date : 2013-01-11
  • Genre: Education
  • Pages : 222
  • ISBN 10 : 9781136802485

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An Introduction to Reference Services in Academic Libraries Book Description :

An introductory text on various aspects of reference services—that requires your students to think! An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. An Introduction to Reference Services in Academic Libraries is a valuable teaching resource that helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter’s interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative—and at times amusing—look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand. An Introduction to Reference Services in Academic Libraries includes discussions on: virtual information literacy tutorials the minimal and maximal models of reference functions—and the smooth transition to the triage model marketing strategies to attract male faculty the reference desk as impediment to accessibility relational reference virtual reference—including instant messaging and software issues guidance, assistance, and instruction of students reference assis